Senior Healthcare Support Worker

NHS; Epsom; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a leading healthcare provider as a Band 3 Healthcare Support Worker at The Meadows, Epsom. You will provide direct care to older patients, working within a multidisciplinary team. This role involves supporting recovery, managing care plans, and ensuring high-quality service delivery. Ideal candidates will have relevant qualifications and experience in mental health support.

Qualifications

• Experience in a care/support role with mental health patients.
• Experience providing patient-centered service in a busy environment.

Responsibilities

• Support delivery of planned care and promote recovery.
• Manage own workload to meet individual needs.
• Maintain up-to-date clinical records.

Skills

Patient-Centered Service

Mental Health Crisis Support

Education

NVQ 3 in Health & Social Care

Level 2 qualification in health and social care

Job description

Job summary

Would you like to become a Band 3 Healthcare Support Worker at The Meadows West Park Hospital, an inpatient ward for Older People (Epsom)

Based at Epsom, The Meadows is a single storey building in the grounds of the Noble Park housing development in the former West Park Hospital site. This is a 24/7 hospital service with 24 beds available for the care of people aged over 65 years who have dementia or organic mental ill-health (i.e. decreased function due to medical or physical disease, rather than a psychiatric illness).

There are three single sex wards, each with eight beds:

• One ward is for people with mental ill-health (functional, e.g bipolar or depression)
• Two wards are for people with dementia.

We are looking for a confident Healthcare Support Worker to join our team and work as a fully integrated member of the multidisciplinary team providing direct care to people using our services.

We aim to develop positive relationships with the people who use our services, and their families and carers, adopting a pragmatic and non-judgemental approach and encourage and support individuals to participate in ways which support their individual recovery journey.

As a band 3 Healthcare Support Worker, you will be contributing to meaningful care plans and risk management plans and deliver low intensity therapeutic interventions.

Main duties of the job

• Support delivery of planned care following bio-psycho-social assessments, practicing in a way that actively minimises dependency and promotes recovery
• Deliver services using a recovery and strengths approach where the needs of the individual, and their carers, are held as central and their involvement is proactively encouraged
• Supporting arrangements for carer assessments and referral to local authorities as required
• Responsible for managing their own workload to ensure the needs to the individuals who use our services are met taking the wider needs of the team into consideration.
• Plan own workload to ensure that care is provided in the most high quality and cost efficient manner, in line with appropriate policy and be able to prioritise and make adjustments as appropriate
• Ensure that interventions are planned in an integrated and co-ordinated manner particularly where dependent on other external agencies
• Support access of appropriate information and guidance around medication via internal and external sources, referring on to most appropriate agencies where necessarY
• Maintain up to date clinical records in a timely and accurate manner
• Ensure information is shared with key stakeholders and other agencies in a secure manner
• Work without direct supervision and take accountability for your own actions, working within the operational policies and service specifications of the team

About us

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.

Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast.

Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach.

For international travel, both Gatwick and Heathrow airports are nearby.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

Details Date posted

16 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,883 to £26,958 a year Incl 5% Fringe HCAS, pa, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

325-6952544-HOSP-A

Job locations

The Meadows

West Park Road

Epsom

KT19 8GT

Job description Job responsibilities

Please see the attached job description for further information regards to job role and responsibilities.

Job description Job responsibilities

Please see the attached job description for further information regards to job role and responsibilities.

Person Specification Qualifications Essential

• NVQ 3 in Health & Social Care or Level 3 qualification in Health related topic
• Level 2 qualification in health and social care or related topic plus proven experience in a paid care role

Experience Essential

• Demonstrable experience working in a care/support role with people who are experiencing a mental health crisis
• Significant experience of providing a patient-centred service, in a busy environment

Desirable

• Experience of working within older adult mental health
• Experience working within an MDT

Person Specification Qualifications Essential

• NVQ 3 in Health & Social Care or Level 3 qualification in Health related topic
• Level 2 qualification in health and social care or related topic plus proven experience in a paid care role

Experience Essential

• Demonstrable experience working in a care/support role with people who are experiencing a mental health crisis
• Significant experience of providing a patient-centred service, in a busy environment

Desirable

• Experience of working within older adult mental health
• Experience working within an MDT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

The Meadows

West Park Road

Epsom

KT19 8GT

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)

Employer details Employer name

Surrey and Borders Partnership NHS Foundation Trust

Address

The Meadows

West Park Road

Epsom

KT19 8GT

Employer's website

https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)