This Senior Healthcare Assistant post sits on Harford Ward, the male acute ward within Livewell Southwest's Glenbourne Unit, supporting people in acute mental health crisis. The work is to assist the trained nurse with physical, social and psychological care, deliver care-plan interventions and mentor junior staff, both on the ward and in the community. The post is based on Harford for line management but must cover the trust's mental health wards at short notice, on a rotating 24-hour shift pattern. It may not be eligible for Skilled Worker sponsorship.
What the job involves
- Deliver physical, social and psychological care to patients under the direction of the trained nurse
- Carry out care-plan interventions and contribute to the assessment, planning and evaluation of care
- Provide support and mentorship to junior staff
- Work across the mental health wards and in the community, travelling at short notice as directed
- Support acutely unwell patients to receive care close to home and avoid out-of-area admission
- Support patients on a 1:1 or small-group basis in community activities and co-facilitate groups with qualified staff
- Escort patients to other wards, departments or areas, including the community
- Record observations, care and patient information electronically, for countersigning by a registered nurse
- Carry out baseline physical observations and assist with patients' personal care
- Take part in case reviews and the admission and discharge process, and contribute to audit
- Report accidents and untoward incidents promptly, maintaining patient confidentiality
- Undertake only tasks for which instruction has been given and competence confirmed, and report observations back to the nurse in charge
Qualifications
- NVQ or QCF level 3 in health and social care, or equivalent experience or qualification
- Care Certificate
Experience
- Experience in a mental health setting at Band 2 or Band 3, or equivalent
- Recent experience of working in a care setting
- Awareness of vulnerable adult protection issues and guidance
- Ability to work with minimum supervision
- Ability to undertake baseline physical observations
Skills & knowledge
- Communicating effectively with people where understanding may be a barrier
- Time management, planning, clinical records and basic IT skills
- Writing and using care plans and risk assessments
- De-escalation skills
- Physical intervention in a ward environment
Other
- Team working and an understanding of clinical governance
- Working in challenging, unpredictable conditions and managing dynamic risks
- Friendly, caring and approachable manner
- Willingness to work rotational 24-hour shifts across a 7-day service
Nice to have
- Evidence of training or development relevant to working in mental health settings
- Experience of a variety of mental health settings
- Previous experience working in a multidisciplinary team
- Experience working in an NHS setting
- Experience of supporting individuals to work towards personal goals in a social care or health setting
- Flexible approach to working arrangements
What’s offered
- Protected CPD time
- Training pathways and leadership programmes
- Funding for qualifications such as the Care Certificate
- Nurse Training Scholarships
- Induction and preceptorship programmes
- Career development opportunities