Senior Healthcare Administrator

Gray Healthcare Limited; Macclesfield; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Westfield Health Plan & rewards

Free parking

Company pension

Professional development

Blue Light Card

Job summary

Gray Healthcare is recruiting a Senior Healthcare Administrator to support the effective running of our head office in Alderley Park. This role provides high-quality administrative and coordination support across departments, ensuring processes are efficient and records are auditable to support decision-making and oversight.

Beyond administration, you will contribute to governance, compliance and reporting, promoting accuracy, accountability and continuous improvement across the organisation.

Qualifications

• Minimum 3 years’ experience in an administrative role.
• Strong organisational and communication skills.
• High level of attention to detail and accuracy.
• Experience using Microsoft Office and digital systems.
• Ability to manage multiple priorities and deadlines.

Responsibilities

• Providing administrative support across operations, clinical, HR, quality and learning teams.
• Coordinating meetings, documentation and service-level activity.
• Preparing information to support review and decision-making.
• Inputting, collating and maintaining accurate data across systems.
• Supporting production of reports, audits and performance data.
• Maintaining clear, accurate and auditable records.
• Supporting governance processes and audit preparation.
• Handling confidential information in line with GDPR and organisational policy.
• Responding to enquiries professionally and promptly.
• Acting as a first point of contact for visitors and stakeholders.
• Supporting audits, service reviews and action tracking.
• Monitoring deadlines and follow-up actions.
• Identifying opportunities to improve processes and reduce inefficiencies.
• Supporting consistent and organised systems across the organisation.

Skills

Administrative experience

Organisational skills

Attention to detail

MS Office

Data handling

Education

Degree-level education or equivalent experience

Tools

Microsoft Office

Digital systems

Job description

Senior Healthcare Administrator

Location: Alderley Park, Macclesfield

Pay: £30,000

Closing Date: 9th Oct 2026

About the Role

Gray Healthcare is recruiting a Senior Healthcare Administrator to support the effective running of our organisation from our head office in Alderley Park. This is a key role focused on providing high-quality administrative and coordination support across all departments. You will ensure processes are efficient, records are accurate and auditable, and information is available to support decision-making and oversight. This role goes beyond administration. You will support governance, compliance, and reporting, contributing to a culture of accuracy, accountability, and continuous improvement across the organisation.

What You’ll Be Doing

• Providing administrative support across operations, clinical, HR, quality and learning teams
• Coordinating meetings, documentation and service-level activity
• Preparing information to support review and decision-making
• Inputting, collating and maintaining accurate data across systems
• Supporting production of reports, audits and performance data
• Maintaining clear, accurate and auditable records
• Supporting governance processes and audit preparation
• Handling confidential information in line with GDPR and organisational policy
• Responding to enquiries professionally and promptly
• Acting as a first point of contact for visitors and stakeholders
• Supporting audits, service reviews and action tracking
• Monitoring deadlines and follow-up actions
• Identifying opportunities to improve processes and reduce inefficiencies
• Supporting consistent and organised systems across the organisation

What We’re Looking For

Essential

• Minimum 3 years’ experience in an administrative role
• Strong organisational and communication skills
• High level of attention to detail and accuracy
• Experience using Microsoft Office and digital systems
• Ability to manage multiple priorities and deadlines
• Ability to handle confidential information professionally
• Strong team working and collaboration skills

Desirable

• Degree-level education or equivalent experience
• Experience in health and social care
• Understanding of CQC, governance and compliance processes

What Success Looks Like in This Role

• Administrative processes support efficient business operations
• Data and records are accurate, up to date and accessible
• Strong support is provided for audits and governance processes
• Tasks and actions are completed on time and well-coordinated
• Administrative processes support consistency and improvement
• Positive feedback from teams and stakeholders

Working Hours

• 37.5 hours per week
• Monday to Friday, 9am-5pm
• Office-based role

Training and Development

• Fully supported induction
• Ongoing professional development
• Opportunities to develop across the organisation

Why Join Gray Healthcare

Gray Healthcare is a specialist Health and Social Care provider. We support people with Learning Disabilities, Autism, Mental Health conditions, Acquired Brain Injury, and Emotional Complex Needs to transition safely and successfully from inpatient and community settings back into their own homes and communities. Our approach is founded on person‑centred care, clinical expertise, and measurable outcomes, enabling individuals to regain control, independence, and quality of life within their own environment. We design and deliver bespoke support packages for each individual, led by a dedicated multidisciplinary team and adapted to meet both current and future needs. Our focus is not only on stability, but on progression, independence, and reducing long‑term reliance on restrictive environments. We are committed to delivering safe, effective, and outcome‑focused care, underpinned by continuous improvement, strong governance, and a culture of learning. Our services are designed to demonstrate clear evidence of impact, including improved wellbeing, reduced risk, and successful community integration. At Gray Healthcare, we are passionate about delivering exceptional care and Outstanding outcomes. Our commitment to quality and transparency is reflected in our Care Quality Commission (CQC) ratings and inspection reports, available on our website.

Benefits

• Competitive salary
• Westfield Health Plan & rewards
• Free parking
• Company pension
• Professional development
• Blue Light Card

Additional Information

• Right to work in the UK required
• Enhanced DBS may be required