Senior Health Care Assistant - Outpatient

NHS; Banbury; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Senior Healthcare Assistant to join their Outpatients Department. In this vital role, you will ensure the highest standards of patient care while supporting the Radiology team. Your responsibilities will include organizing ultrasound workloads, assisting with imaging procedures, and maintaining the department's cleanliness. This role offers a supportive environment with opportunities for continuous development and training. Join a leading healthcare provider committed to delivering exceptional patient-focused services and be part of a team that values compassion and excellence in care.

Benefits

Contributory pension scheme

25 days' annual leave plus bank holidays

Private healthcare

Life assurance

Free uniform

Employee discount programme

Wellbeing Centre access

Long service awards

Access to Ramsay Academy

Qualifications

• Must have NVQ Level 2 or be willing to train.
• Strong communication and empathetic character are essential.

Responsibilities

• Organize ultrasound workload and assist in imaging procedures.
• Maintain cleanliness and stock levels in the department.
• Support the Radiology Department and ensure patient safety.

Skills

Communication Skills

Empathy

Decision Making

Initiative

Patient-Focused Service

Education

NVQ Level 2

Job description

Senior Health Care Assistant - Outpatient

Ramsay Health Care UK Operations Limited

Outpatients - Senior Healthcare Assistant. Right now we have an opportunity for a Senior Healthcare Assistant to join our Outpatients Department at The Cherwell Hospital, Banbury.

Main duties of the job

Organize Ultrasound workload including charging patients, chaperoning patients when required and dealing with all necessary paperwork.
To assist the radiographers in preparing patients for all imaging procedures as necessary.
To assist with setting up for procedures as required.
To assist in maintaining the tidiness and cleanliness of the department.
To help with the maintenance of stock levels in all rooms e.g. linen etc and consumables etc.
To assist the Radiographers and other staff in the department as required.
To rotate between Radiology and Outpatients Departments as required.
Respond appropriately to accidents or untoward incidents/occurrences that arise within the unit and provide accurate documentation.
To be compliant with all local policies and procedures and to act accordingly.
Ensure the safety of patients and staff and ensure that all incidents are reported to the Manager.
Ensure that all equipment is used safely and effectively.

About us

Ramsay Health Care was established in 1964 and has grown to become a global hospital group operating over 100 hospitals and day surgery facilities across Australia, the United Kingdom, Indonesia and France. Ramsay Health Care is well-respected in the health care industry for operating quality private hospitals and for its excellent record in hospital management and patient care. These features help to attract leading health care practitioners to work in our facilities. Ramsay Health Care UK is one of the leading providers of independent hospital services in England, with a network of 33 acute hospitals. These provide a wide and comprehensive range of specialised and efficient clinical specialties from orthopaedics and general surgery, to cardiac surgery and Eye Surgery. Recognised by all major medical insurers, Ramsay offers fast, convenient, effective and high quality treatment for all patients, whether medically insured, self-pay, or from the increasing number referred by the NHS.

Job responsibilities

In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment. You will be responsible for the delivery of the highest standards of care and services. You will be supported by one of the UK's largest private health care groups who will ensure your continuous development and sponsor additional training.
You will be supporting the Radiology Department, assisting with day to day roles, supporting procedures, meeting and greeting patients, completing the necessary documentation and help maintain the smooth running of the department.
You will have excellent communication skills with exceptional standards for customer service standards. Adhering to all of Ramsay's policies and procedures to ensure the best possible clinical outcomes for patients. A strong advocate of the Ramsay Way and People Caring for People.

What you'll bring with you:

• NVQ level 2 or prepared to train to this level
• A warm, considerate and empathetic character
• The ability to make decisions and use your initiative
• Strong written and verbal communication skills
• A flexible and positive attitude
• A passion for delivering an excellent patient-focus service

Benefits

• Contributory pension scheme
• 25 days' annual leave plus eight Bank Holiday days
• Family friendly policies including enhanced parental leave
• Private healthcare and life assurance
• Free uniform and DBS check
• Access to our employee discount programme
• Wellbeing Centre and access to 24/7 employee assistance line
• Long service, employee recognition and appreciation awards
• Access to the Ramsay Academy giving you genuine opportunities to grow, develop and specialise in your career

Person Specification

Qualifications

• NVQ

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Ramsay Health Care UK Operations Limited