Senior Health Care Assistant

NHS Jobs; Nuneaton; On-site; GBP 12,000 - 18,000; Full time

Job summary

The Bank Senior HCA role is part of our Community Services team, providing high-quality palliative and end-of-life care to patients and families in their homes. You will support personal care, emotional wellbeing, and practical needs, and may deliver respite care to relieve families during challenging times.

You will work in partnership with NHS colleagues and local partners to respect patient wishes to remain at home, contributing to wellbeing-focused care and ensuring timely home-based support

Qualifications

• Excellent communication and interpersonal skills.
• Resilience and ability to manage time effectively.
• Ability to work independently and as part of a team.

Responsibilities

• Provide personal care, emotional wellbeing and practical support to patients at home.
• Deliver periods of respite care for families and carers.
• Collaborate with NHS, social services, local care homes and voluntary organisations.
• Support palliative and end-of-life care in the Hospice at Home and community settings.
• Work with the Rapid Response team to deliver urgent care when needed.

Skills

Communication

Empathy

Time management

Teamwork

Resilience

Education

HCA qualification

Job description

The Bank Senior HCA plays a key role in our Community Services team. This service includes the Hospice at Home team, Overnight Nursing service, the Wellbeing Programme, and the Rapid Response service, which is delivered in partnership with South Warwickshire NHS Foundation Trust. When working within the Hospice at Home team, the Senior HCA will provide high-quality palliative and end-of-life care to patients and their families in their own homes. This care involves supporting patients with personal care, emotional wellbeing, and practical needs. The role will also include delivering periods of respite care, offering essential support and rest to family members and carers during what is often an emotionally challenging time. A key part of the role involves close collaboration with colleagues from the NHS, social services, local care homes, and voluntary sector organisations to ensure that each patient's preferences, particularly the wish to remain and die at home are fully supported and respected. Within the Wellbeing Programme, the Senior Health Care Assistant will work as part of a multidisciplinary team to enhance the quality of life for patients and those close to them within the hospice setting. This will involve promoting a reablement approach and contributing to wellbeing-focused models of care that support patients to maintain their independence, dignity, and comfort. There may be occasions when the Senior Health Care Assistant is required to support the Rapid Response team. In this capacity, they will work alongside an experienced, qualified palliative care nurse to deliver urgent care to patients experiencing distressing or uncontrolled symptoms that require immediate intervention. This is an essential part of our round‑the‑clock care provision, ensuring that patients receive timely and appropriate support during crisis situations. The ideal candidate will have relevant experience in delivering palliative, end‑of‑life, or community‑based care. They will demonstrate excellent communication and interpersonal skills, with the ability to offer emotional support to patients and families in often sensitive and difficult circumstances. The ability to work both independently and as part of a team is essential. A recognised HCA qualification (or equivalent experience) is required, along with a commitment to maintaining the highest standards of patient care, confidentiality, and professionalism. Due to the nature of the role, applicants should be resilient, empathetic, and possess strong time management skills. This is an incredibly rewarding opportunity to make a real difference in the lives of patients and families facing some of lives most difficult moments. If you are passionate about delivering compassionate, person‑centred care within a supportive community setting, we would be delighted to hear from you.

CL Lifestyles Night Care and Support Somerset