Senior General Practice Operations Leader

National health service; Manor Park; On-site; GBP 65,000 - 90,000; Full time

Job summary

Principal Medical Limited (PML) is seeking an experienced and senior Operations Manager to lead the day-to-day operations of a busy general practice site in Oxfordshire, assuming full accountability for performance, workforce, financial oversight and governance.

The post holder will line-manage the practice level management team, collaborate with clinical leads, central functions and external partners, and sit on the Primary Care Network Board to support federation-wide learning.

Qualifications

• Senior management experience in general practice, primary care, or the wider NHS
• Experience managing multidisciplinary teams including performance, development, and HR processes
• Budget management and financial oversight in a healthcare or public sector setting
• Experience working across organisational boundaries with multiple stakeholders

Responsibilities

• Accountability for day-to-day operational performance across all practice functions
• Direct line management of the practice level management team, including workforce planning and staff development
• Overseeing local financial performance, including budget monitoring and expenditure control
• Ensuring compliance with CQC requirements, NHS contractual obligations, and governance standards
• Driving quality improvement and patient experience initiatives with clinical leads
• Leading practice level projects and change programmes, linking the site with central functions
• Sitting on the Primary Care Network Board, supporting PCN colleagues on behalf of the practice

Skills

Leadership

Budget management

Policy & governance

Staff development

Change management

Data analysis

Education

Degree level or equivalent

Continued professional development

Tools

Microsoft Office

Practice management software

Job description

Principal Medical Limited (PML) is seeking an experienced and senior Operations Manager to lead the day-to-day operations of a busy general practice site in Oxfordshire, assuming full accountability for performance, workforce, financial oversight and governance.

The post holder will line-manage the practice level management team, collaborate with clinical leads, central functions and external partners, and sit on the Primary Care Network Board to support federation-wide learning.