Senior Front Desk & Office Operations Lead

Alantra Partners International Ltd.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Alantra Partners International Ltd. in London is seeking a confident Senior Receptionist to be the first point of contact for visitors, clients and staff.

The role requires exceptional interpersonal skills, immaculate presentation and the ability to manage multiple priorities in a fast-paced, corporate setting. The Senior Receptionist will welcome guests, manage sign-ins, coordinate meeting rooms and AV, support events, and assist with general office duties including post handling and onboarding

Qualifications

• Front-of-house experience in a corporate setting.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide a warm, professional welcome to all guests, clients and visitors upon arrival.
• Promptly notify relevant staff of guest arrivals and manage all visitor check-ins.
• Manage the preparation and service of refreshments and liaise with catering suppliers as required.
• Ensure the reception area and meeting rooms are impeccably maintained, fully stocked with stationery and up-to-date marketing materials.
• Set up AV and video conferencing (VC) equipment for meetings; ensure the technology is ready ahead of time.
• Take ownership of the meeting room booking system, ensuring efficient space use and avoiding conflicts.
• Support internal events, including staff lunches, team meetings and client entertainment.
• Manage incoming/outgoing post, couriers and deliveries securely.
• Assist with onboarding of new staff, including office tours and passes.
• Cover the Office Manager during absence or holidays and assist with facilities queries.

Skills

Customer service

Communication

Multitasking

Time management

Discretion

Professionalism

Organisation

Tools

Outlook

VC equipment

Job description

Alantra Partners International Ltd. in London is seeking a confident Senior Receptionist to be the first point of contact for visitors, clients and staff.

The role requires exceptional interpersonal skills, immaculate presentation and the ability to manage multiple priorities in a fast-paced, corporate setting. The Senior Receptionist will welcome guests, manage sign-ins, coordinate meeting rooms and AV, support events, and assist with general office duties including post handling and onboarding