Premium Front Desk & Guest Services Manager

Etab-Recruits; Greater London; On-site; GBP 43,000 - 52,000; Full time

Benefits offered by this job

Performance bonus

Job summary

Etab-Recruits in Central London is seeking an experienced Reception Manager to lead a premium Guest Services team within a prestigious corporate environment. You will lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service in a hands-on leadership role.

The role focuses on developing the Reception and Guest Services operation, building strong relationships with clients and stakeholders, driving service

Qualifications

• Experience managing a Reception or Guest Services team.
• Corporate, hospitality or luxury service background.
• Strong leadership and stakeholder management.
• Excellent communication and organisational skills.

Responsibilities

• Lead and develop the Reception and Guest Services team.
• Deliver an exceptional front-of-house experience.
• Build strong relationships with clients and stakeholders.
• Drive service standards and continuous improvement.
• Ensure the reception operation runs smoothly and professionally.

Skills

Leadership

Stakeholder Management

Communication

Organisational Skills

Customer Service

Job description

Etab-Recruits in Central London is seeking an experienced Reception Manager to lead a premium Guest Services team within a prestigious corporate environment. You will lead from the front, ensuring an exceptional experience for every guest, visitor and employee while inspiring your team to deliver outstanding service in a hands-on leadership role.

The role focuses on developing the Reception and Guest Services operation, building strong relationships with clients and stakeholders, driving service