Senior Food & Beverage Supervisor

Gold Care Homes; Slough; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Food & beverage discount for you and a

Discounted hotel stays worldwide

Free gym membership

Meals on duty

Free car parking

Learning & development opportunities

Recognition & wellbeing programs

Encouraging management

Team-spirited colleagues

Service Charge

Access to benefits portal

Job summary

Delta Hotels by Marriott Heathrow Windsor is seeking a hands-on hospitality professional to join our team in a full-time role at the hotel near Heathrow/Windsor. You will lead service at Market Kitchen and support Brew Bar Lounge, Room Service, Executive Lounge, and Conference & Banqueting, delivering memorable experiences while guiding peers toward Marriott standards.

You will mentor colleagues, assign tasks, train staff on service expectations, and handle opening/closing duties, stock and

Responsibilities

• Lead by example, deliver excellent service and guest satisfaction.
• Mentor and support team development.
• Assign and monitor tasks to meet standards and deadlines.
• Train team in Marriott values, roles, and service standards.
• Complete opening/closing duties, manage stock and cleanliness.
• Support other departments to ensure guest service excellence.
• Record incidents for management follow-up.
• Monitor dining areas for seating, service and safety.
• Collaborate with management to improve guest and employee satisfaction.
• Communicate meal requirements and dietary needs to kitchen.

Job description

Join Delta Hotels by Marriott Heathrow Windsor – Where Great Service Meets Opportunity

At Delta Hotels by Marriott™ Heathrow Windsor, we focus on what truly matters, creating a seamless full-service hotel experience. Positioned perfectly between London Heathrow Airport and historic Windsor, our hotel is a space where guests and associates alike thrive. Join a warm and welcoming team committed to excellence and personal growth.

Rewards for work, benefits for your lifestyle

You’ll be supported in and out of the workplace through:

• 20% discount on food and beverages for you and your friends and family
• Discounted hotel stays in all Marriott Hotels worldwide
• Free gym membership, meals on duty and free car parking
• Learning and development opportunities
• Recognition & wellbeing programs
• Encouraging management
• Team-spirited colleagues
• Service Charge
• Access to 1000s of other benefits through our partner benefit portal

What you’ll be doing & what we’re looking for:

• Based at Delta Hotel by Marriott Heathrow Windsor, primarily in Market Kitchen Restaurant, you will also support and supervise Brew Bar Lounge, Room Service, Executive Lounge, and Conference & Banqueting. You will lead by example, deliver excellent service and guest satisfaction, and help create memorable experiences while developing your own career.
• Act as a role model and mentor, working alongside the team and supporting their development.
• Assign and monitor tasks, ensuring they are completed on time and to the required standards.
• Ensure team members are trained in Marriott values, roles, responsibilities, service and technical standards.
• Complete opening duties, including setting up supplies/tools, managing the bank, and ensuring the area is clean and operational.
• Complete closing duties, including cleaning, restocking, storing equipment/goods, returning items to the correct locations, and completing checklists.
• Support other departments when required to ensure excellent guest service.
• Record guest and employee incidents for management follow-up.
• Check storage areas for organisation, FIFO, cleanliness, and complete scheduled stock and inventory checks.
• Monitor dining areas for seating availability, service, safety and guest wellbeing.
• Work with management to develop improvements, set goals, and enhance guest and employee satisfaction.
• Communicate meal requirements, allergies, dietary needs and special requests to the kitchen.

This is a full-time role (40 hours / 5 days per week), with a mix of early and late shifts, Monday to Sunday.

Grow with us:

Join our global, diverse team where your positive energy and people-first mindset help create memorable stays. Each day brings new opportunities to connect with guests from around the world.

Simple Made Perfect

At Delta Hotels, we believe in perfecting the essentials and making every experience seamless. If you’re ready to be part of a passionate team and a global hospitality leader, we’d love to hear from you.

Delta Hotels is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.