Senior Finance Systems Support Analyst

ZipRecruiter; London; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Join a leading Armed Forces charity as a Senior Finance Systems Support Analyst for a 12-month fixed-term contract. You'll be pivotal in configuring, maintaining, and supporting financial systems. This role offers flexible working arrangements with a strong focus on supporting service members through innovative solutions and dedicated resources.

Benefits

28 days paid holiday plus bank holidays

Generous pension contributions

Flexible working options

Confidential Employee Assistance Programme

Development courses

Opportunities to volunteer

Travel loans

Cycle to Work scheme

Qualifications

• Experience in providing technical support to financial systems.
• Proven ability to manage and configure financial systems.
• Background in finance or IT support beneficial.

Responsibilities

• Lead implementation of digital payment solutions.
• Manage day-to-day operations of financial systems.
• Provide training and support to end-users.

Skills

Technical support

Financial systems management

System configuration

Training

Tools

RBL's support portal (TopDesk)

Open Accounts

V1

eBIS

Solchar

iConnect BACS

Job description

Job Description

About The Role

We have an opportunity for a Senior Finance Systems Support Analyst to join our Finance Systems team for a 12-month fixed-term period covering maternity leave.

As our Senior Finance Systems Support Analyst, you will play a crucial role in the configuration, maintenance, and support of the RBL financial systems and interfaces.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Finance Systems, key responsibilities will include:

1. Lead on Lloyds digital payment solutions implementation
2. Provision of technical (2nd line) support to users of financial systems using RBL's support portal (TopDesk)
3. Day-to-day management and system configuration of Open Accounts, V1, eBIS, Solchar, and iConnect BACS
4. Management of financial master data additions and amendments
5. Finance systems end-user training and guidance

You will be based at our London, Haig House Hub, working a minimum of two days per week in person, with flexibility for remote work when not on site.

This fixed-term contract will last for 12 months, ideally starting mid-July. A Basic DBS check is required before starting.

Employee benefits include:

• 28 days paid holiday (plus bank holidays), increasing with service, with an optional annual leave purchase scheme of up to 5 days
• Generous pension contributions, with employer contributions ranging from 6% to 14%
• Flexible working options, depending on your role
• Confidential Employee Assistance Programme for counselling, financial, and legal advice
• Development courses offered by learning specialists
• Opportunities to volunteer
• Travel loans, Cycle to Work, and more

For more details, see our Vacancy Information Pack attached to the advert.

RBL is committed to diversity and inclusion, reflecting the armed forces community and wider society. We welcome applications from all backgrounds.

We may close this vacancy early if enough strong applications are received. Interested candidates are encouraged to apply promptly.