Senior Finance Manager, Operations and Claims

Unum UK; Dorking; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

Generous pension scheme

Private Medical Insurance

Wellbeing and mental health support

Generous holiday allowance

Job summary

Unum UK is seeking a senior Finance Business Partner to provide strategic financial leadership to the COO and Operations leadership group. You will oversee FP&A, forecasting, and analysis of claims performance, developing models to drive efficiency and informed decisions.

The role requires strong experience in financial planning, governance, and collaboration with Finance, Actuarial, and Operations. Hybrid UK-based role with opportunities to influence strategic priorities and coaching of a

Qualifications

• Qualified Accountant or Actuary with significant post-qualified experience.
• Strong FP&A and forecasting experience in large/complex organisations.
• Experience building financial models and business cases to support decisions.
• Excellent communication and stakeholder management skills.

Responsibilities

• Act as the key Finance Business Partner to the COO and senior Operations leadership team, providing strategic insight and commercial support.
• Lead financial planning, forecasting and analysis of claims performance across the product portfolio.
• Develop and maintain cost and resource models to improve financial transparency and planning decisions.
• Partner with Finance, Actuarial and Operations to evaluate investment and transformation initiatives.
• Coordinate claims forecasting with actuarial experts to ensure robust inputs.
• Oversee production and enhancement of claims management information and analytics.
• Drive improvements in forecasting methodologies, reporting capabilities and data-driven decision making.
• Lead, coach and develop a high-performing team.

Skills

Finance partnering

Stakeholder management

FP&A

Forecasting

Data analysis

Leadership

Education

Qualified Accountant or Actuary

Tools

Finance systems

Financial modelling

Job description

Who are we? We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

Job Posting End Date: November 30

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

• Act as the key Finance Business Partner to the COO and senior Operations leadership team, providing strategic insight, robust challenge and commercial support to drive business performance and informed decision making.
• Lead the financial planning, forecasting and analysis of claims performance across Unum's product portfolio, translating complex data into meaningful insights that influence operational and financial outcomes.
• Develop and maintain cost and resource models that improve financial transparency, support planning decisions and identify opportunities to enhance efficiency across Operations.
• Partner with stakeholders across Finance, Actuarial and Operations to evaluate investment and transformation initiatives, building compelling business cases and measuring the impact of change.
• Act as the central point of coordination for claims forecasting, working closely with actuarial experts to ensure key assumptions and financial inputs are robust and aligned.
• Oversee the production and continuous enhancement of claims management information, identifying trends, risks and opportunities that support better business decisions.
• Drive improvements in forecasting methodologies, reporting capabilities and analytics, helping the business leverage data and technology more effectively.
• Lead, coach and develop a high-performing team, creating an environment focused on accountability, collaboration, continuous improvement and career development.
• Build strong relationships across the wider business, influencing senior stakeholders and helping shape strategic priorities through trusted financial partnership.
• Play an active role in embedding strong governance, risk management and regulatory compliance, including Consumer Duty, Treating Customers Fairly, Conduct Risk and Solvency II requirements.

What will you bring?

• Qualified Accountant or Actuary with significant post-qualified experience within a complex financial environment.
• Strong Finance Business Partnering experience with the ability to influence senior leaders and challenge constructively.
• Deep understanding of FP&A, forecasting and business performance management within a large or complex organisation.
• Experience developing financial models, claims forecasts, resource plans and business cases to support strategic decision making.
• Strong analytical and problem-solving skills, with the ability to turn data into actionable business insights.
• Excellent communication and stakeholder management skills, with experience building credibility across Finance and operational leadership teams.
• A proven track record of leading, developing and coaching high-performing teams through periods of change and transformation.
• Strong commercial awareness and the ability to balance operational objectives with financial performance and control.
• Interest in finance systems, technology and continuous improvement, with a mindset focused on driving efficiency and innovation.
• Experience within financial services, insurance, group risk or group income protection would be advantageous.

Location

Hybrid working. 3 days in office, 2 days from home. From office locations in Dorking, London or Basingstoke.

Benefits

• Competitive salary and annual bonus
• Generous pension scheme
• Income Protection, Life Assurance and Critical Illness cover
• Private Medical Insurance
• Employee wellbeing and mental health support
• Generous holiday allowance with the option to buy and sell leave
• Electric Vehicle Scheme And Other Flexible Lifestyle Benefits
• Career development opportunities and professional qualification support

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace, we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail].

We are proud to be a Disability Confident Employer.

Company

Unum UK