Senior Field Service Engineer (Forklift Trucks)

Alex Hopkirk Ltd; Bury St Edmunds; On-site; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Company vehicle

Phone + tablet

Overtime pay

Competitive pension scheme

Holiday entitlement

Job summary

Alexander James Recruiting Ltd. is seeking a field-based forklift service engineer to service client sites around Bury St Edmunds and surrounding areas. The role offers a competitive salary with overtime opportunities and a company vehicle.

You will service forklifts, perform preventative maintenance, and install products while working with limited supervision. Strong customer-facing skills and a proactive attitude are essential for success in this position.

Qualifications

• Forklift background essential or strong exposure.
• Experience in field service preferred.
• Strong customer-facing communication skills required.

Responsibilities

• Servicing forklifts for client sites around Bury St Edmunds and nearby areas.
• Perform preventative maintenance and product installations.
• Work on pallet trucks and reach trucks when required.
• Report to the Service Manager to ensure timely servicing.
• Coordinate with customers to resolve queries and maintain satisfaction.

Skills

Forklift background

Field service experience

Customer facing skills

Job description

Alexander James Recruiting is currently working with a well-established, expanding material handling company looking to recruit a new field-based forklift service engineer to service their client base across Bury St. Edmunds and the surrounding areas. With a competitive salary & overtime opportunity plus numerous other benefits, this is a great opportunity for an experienced forklift engineer interested in a new role.

Responsibilities

• Servicing forklifts for businesses around the Bury St. Edmunds and the surrounding areas
• Carrying out preventative maintenance and product installations
• Working on other material handling equipment to include pallet trucks and reach trucks where necessary
• Reporting to the Service Manager to ensure all equipment servicing is carried out efficiently
• Coordinating with the customers, resolving any queries to the customers’ satisfaction

Requirements

The company have a preference for an individual from a forklift truck background ideally with experience of working in field service. You will be able to work well on your own with your own initiative and have good customer facing skills. Ultimately, the company are after an individual with the right attitude and work ethic. In terms of location, you can be based within commutable distance of Bury St. Edmunds.

Benefits

• Competitive salary dependent on experience (Up to £45,000 depending on experience)
• Overtime opportunity - Paid time-and-a-half
• Company vehicle
• Phone + tablet
• 24 days holiday + bank holidays
• Competitive pension scheme

The Company

The company is a nationwide dealer of forklift trucks, thus operating in the material handling industry. Selling a variety of products, including one of the world’s leading brands, the company have been operating for over 50 years and already have a firm foothold in the East and South Midlands. Due to continued expansion, they’re looking to make a further impact across the south as a dealer for a well-known truck mounted product.