Senior Field Service Engineer – Detection Systems

Smiths Detection; Glasgow; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Job summary

A global leader in security technologies is seeking a Field Service Engineer III in Glasgow, Scotland. This role requires extensive technical knowledge in electronics and exceptional customer service skills. Responsibilities include installing, repairing, and maintaining detection equipment, as well as providing comprehensive training to customers. Candidates should have experience in troubleshooting electrical and mechanical systems and be ready for travel. A collaborative team approach and the ability to work independently are essential for success in this dynamic position.

Qualifications

• Experience in troubleshooting and field repair of electrical and mechanical systems.
• Ability to work autonomously and manage customer satisfaction.
• Must be willing to travel and available outside regular hours.

Responsibilities

• Responsible for meeting daily service repair needs and customer satisfaction.
• Installs, repairs, and maintains equipment in the field.
• Documents all inspections and submits paperwork on time.

Skills

Technical knowledge in electronics

Customer service skills

Problem-solving skills

Communication skills

Organizational skills

Education

Associated degree or equivalent in Electronics

Tools

MS Office Suite

SAP

Job description

A global leader in security technologies is seeking a Field Service Engineer III in Glasgow, Scotland. This role requires extensive technical knowledge in electronics and exceptional customer service skills. Responsibilities include installing, repairing, and maintaining detection equipment, as well as providing comprehensive training to customers. Candidates should have experience in troubleshooting electrical and mechanical systems and be ready for travel. A collaborative team approach and the ability to work independently are essential for success in this dynamic position.