Senior Field Service Engineer

ZipRecruiter; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading organisation in the life safety sector is seeking an experienced PAVA Engineer for a field-based role in London. The position involves servicing and maintaining PAVA systems with a focus on compliance and technical support. Successful candidates will have a strong technical background and the ability to communicate effectively while upholding health and safety standards. This is an excellent opportunity to join a forward-thinking business dedicated to quality and safety.

Benefits

Company Vehicle Provided

Competitive Pension Scheme

26 days Annual Leave plus Bank Holidays

Flexible holiday options

Supportive work culture

Qualifications

• Proven background in installation, servicing, and maintenance of commercial audio systems.
• Extensive practical understanding of BS5839-8 applicable to real-world environments.
• IT literate with experience in using digital tools for diagnostics.

Responsibilities

• Service, maintain, and fault-find on PAVA systems, ensuring compliance with industry standards.
• Provide on-site and remote technical support to engineering colleagues and clients.
• Manage administrative tasks including timesheets, mileage logs, and expenses.

Skills

Communication

Technical Knowledge

Problem Solving

Education

Relevant technical qualifications in electrical/sound engineering

Strong academic background in maths/science

Job description

Job Description

We are currently working with a leading organisation in the life safety and communications sector to recruit an experienced and technically strong PAVA (Public Address & Voice Alarm) Engineer. This is a field-based role with the majority of work concentrated in London, supporting reactive call-outs, planned preventative maintenance, and small-scale projects.

This is a fantastic opportunity for a motivated and capable engineer to join a stable, forward-thinking business that values quality, safety, and technical excellence.

Key Responsibilities:

• Service, maintain, and fault-find on PAVA systems, ensuring compliance with current industry standards.
• Apply an in-depth working knowledge of BS5839-8, which is a critical requirement for this role.
• Identify and report on system faults, non-conformities, and necessary remedial works, producing accurate site documentation.
• Provide both on-site and remote technical support to engineering colleagues and clients.
• Follow all internal health & safety protocols and promote a culture of safety and accountability.
• Engage proactively with management and contribute to technical meetings and briefings.
• Manage administrative tasks efficiently, including timesheets, mileage logs, and expenses.
• Support with audits of vehicles, tools, and processes, ensuring ongoing compliance and readiness.
• Carry out any additional duties reasonably required by the Area Service Manager.

Candidate Profile:

• Proven background in the installation, servicing, and maintenance of commercial audio systems.
• Extensive practical understanding of BS5839-8 and its application within real-world environments.
• Knowledge of audio hardware, basic electronics, and IT/networking.
• Relevant technical qualifications in electrical/sound engineering, or strong academic background in maths/science.
• Clear, professional communication skills – both verbal and written.
• IT literate, with experience using digital tools for diagnostics and reporting.

Package & Benefits:

• Company Vehicle Provided – fully equipped for field engineering work.
• Competitive Pension Scheme – with employer contributions up to 10%.
• Annual Leave – 26 days holiday plus bank holidays, with the flexibility to buy or sell up to 5 additional days.
• A supportive and inclusive work culture with opportunities for long-term growth.
• Working Pattern: Day, night and weekend working required as suits the task.

If you are a reliable, knowledgeable engineer with strong experience in life safety audio systems and the motivation to work across high-profile sites, we would love to hear from you.