Senior Field Service Engineer

JR United Kingdom; City Of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading organisation in the life safety sector seeks a Senior Field Service Engineer. This field-based role in London involves servicing PAVA systems and providing technical support. Candidates should have a proven background in audio systems and a strong understanding of BS5839-8.

Benefits

Company Vehicle Provided

Competitive Pension Scheme with employer contributions

Annual Leave of 26 days plus bank holidays

Flexible holiday buying/selling scheme

Supportive and inclusive work culture

Qualifications

• Proven background in installation, servicing, and maintenance of commercial audio systems.
• Extensive knowledge of BS5839-8 application in real-world settings.
• IT literate with use of digital tools for diagnostics.

Responsibilities

• Service, maintain, and fault-find on PAVA systems in compliance with industry standards.
• Provide technical support to colleagues and clients, on-site and remotely.
• Manage administrative tasks efficiently, including timesheets and logs.

Skills

Installation of commercial audio systems

Knowledge of audio hardware

Basic electronics

IT/networking

Clear communication skills

Education

Relevant technical qualifications in electrical/sound engineering

Strong academic background in maths/science

Job description

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Senior Field Service Engineer, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

We are currently working with a leading organisation in the life safety and communications sector to recruit an experienced and technically strong PAVA (Public Address & Voice Alarm) Engineer. This is a field-based role with the majority of work concentrated in London, supporting reactive call-outs, planned preventative maintenance, and small-scale projects.

This is a fantastic opportunity for a motivated and capable engineer to join a stable, forward-thinking business that values quality, safety, and technical excellence.

Key Responsibilities:

• Service, maintain, and fault-find on PAVA systems, ensuring compliance with current industry standards.
• Apply an in-depth working knowledge of BS5839-8, which is a critical requirement for this role.
• Identify and report on system faults, non-conformities, and necessary remedial works, producing accurate site documentation.
• Provide both on-site and remote technical support to engineering colleagues and clients.
• Follow all internal health & safety protocols and promote a culture of safety and accountability.
• Engage proactively with management and contribute to technical meetings and briefings.
• Manage administrative tasks efficiently, including timesheets, mileage logs, and expenses.
• Support with audits of vehicles, tools, and processes, ensuring ongoing compliance and readiness.
• Carry out any additional duties reasonably required by the Area Service Manager.

Candidate Profile:

• Proven background in the installation, servicing, and maintenance of commercial audio systems.
• Extensive practical understanding of BS5839-8 and its application within real-world environments.
• Knowledge of audio hardware, basic electronics, and IT/networking.
• Relevant technical qualifications in electrical/sound engineering, or strong academic background in maths/science.
• Clear, professional communication skills – both verbal and written.
• IT literate, with experience using digital tools for diagnostics and reporting.
• Company Vehicle Provided – fully equipped for field engineering work.
• Competitive Pension Scheme – with employer contributions up to 10%.
• Annual Leave – 26 days holiday plus bank holidays, with the flexibility to buy or sell up to 5 additional days.
• A supportive and inclusive work culture with opportunities for long-term growth.
• Working Pattern: Day, night and weekend working required as suits the task.

If you are a reliable, knowledgeable engineer with strong experience in life safety audio systems and the motivation to work across high-profile sites, we would love to hear from you.