Senior, Field Service Engineer

Chromalloy; Glasgow; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their dynamic team. This role involves executing field service tasks at various customer sites, ensuring compliance with safety regulations, and providing technical support. The ideal candidate will have a strong background in gas turbine technology, particularly with GE systems, and will excel in communication and problem-solving. Join a passionate team that values innovation and customer service, and take your career to the next level with exciting opportunities for growth and development.

Qualifications

• Minimum 5 years experience with heavy frame GE gas turbines.
• Clear communicator with strong problem-solving skills.

Responsibilities

• Ensure safe working environment and compliance with HSE rules.
• Supervise craft labour and provide technical guidance.
• Troubleshoot customer operational problems onsite.

Skills

Problem-solving

Effective communication

Interpersonal skills

IT literacy

MS Office proficiency

Education

Formal recognized apprenticeship or education to HND level

Tools

GE Speedtronics Gas Turbine Control systems

Job description

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. Be part of something bigger with Chromalloy.

Video: What We Do

Location: Home based with as required travel to Customer sites. Extensive travel will be required including offshore sites.

Summary:

For a portfolio of Customers, responsible for the successful day-to-day field service task execution at various customer sites.

General Responsibilities:

• To work safely and in accordance with all company Health, Safety and Environmental rules and recommendations, be proactive in maintaining a safe working environment and comply with customer site HSE Rules.
• Measure performance against outage overhaul program, identify and execute actions needed to ensure deadlines are met.
• Supervision of assigned craft labour.
• Ensure that suitable experienced craft labour is assigned to tasks and that they are set to work safely.
• Conduct toolbox talks at the start of shift.
• Provide technical guidance to craft labour.
• Undertake mechanical tasks as required in a safe manner.
• Provide the Lead Field Service Engineer with an accurate status of ongoing works (Major Outages Only – where Lead Field Service Engineer is deployed).
• Complete relevant QA documentation and procedures where applicable.
• Interface with customers' personnel on all aspects of the works, including progress, HSE reporting and any technical aspects which require clarification.
• Troubleshoot customer GT operational problems onsite/by phone/by e-mail.
• Develop and write reports in relation to work completed and report issues to C-TSL engineering department and relevant contract manager.
• Liaise with all C-TSL departments to maximize levels of service to the customer.
• Provide technical support to Customer as required (outside field service assignments).
• Continually look for ways to improve the service to the customer.

Qualifications:

1. Well organized
2. Clear and effective communicator – including technical material
3. Problem-solving
4. Interpersonal savvy (build constructive and effective relationships, uses diplomacy and tact)
5. Work with minimal supervision

Education:

• Formal recognized apprenticeship or education to HND level.

Experience:

• Minimum of 5 years experience working with heavy frame GE gas turbines.
• Good basic knowledge of GE Speedtronics Gas Turbine Control systems.
• Experience working on LM2500 gas turbines preferred.

Skills:

• IT literate.
• Proficient with MS office products.

Chromalloy is proud to be an Affirmative Action/Equal Opportunity Employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran's status, or visual, hearing, mental or physical disability.

Any offer of employment will also be conditioned upon the successful completion of a background investigation in accordance with company policy and applicable government regulations.

If this position requires access to export-controlled technology and technical data, as defined in the Export Administration Regulations and or the International Traffic in Arms Regulations, any offer of employment is contingent upon Chromalloy’s determination, in its sole discretion, if any additional authorization for the employee to access such technology is required and obtainable in a manner that meets its immediate business needs prior to beginning work.