Senior Train Door Field Service Engineer

ZipRecruiter; Milton Keynes; On-site; GBP 35,000 - 41,000; Full time

Job summary

Une entreprise spécialisée dans la maintenance des portes de train recherche un Senior Field Engineer pour rejoindre son équipe, responsable des réparations, des formations et du respect des normes de sécurité. Ce rôle implique des déplacements fréquents, un soutien technique sur site et un engagement à assurer un service client de haute qualité. Les candidats doivent avoir une formation mécanique et une expérience pratique, avec de solides compétences en communication et en documentation.

Benefits

28 jours de congés, augmentant d'un chaque année

Pension d'entreprise

Véhicule de société si nécessaire

Voyage en train payé

Taux de rémunération supplémentaires pour heures supplémentaires

Qualifications

• Expérience en dépannage et service client.
• Qualifications mécaniques et électriques requises.
• Formation en électromécanique ou ingénierie électrique souhaitable.

Responsibilities

• Support sur site pour réparations et mises à niveau.
• Former les clients pour maximiser l’efficacité du système.
• Préparer des rapports de travail détaillés et assurer la conformité aux directives de sécurité.

Skills

Troubleshooting

Customer Service

Communication

Technical Reporting

Education

Mechanical qualifications

Electrical qualifications

Certification in mechatronics or electrical engineering

Job description

Job Description

Senior Field Engineer Your new companyWe are recruiting for a Senior Field Engineer role for our client to join their team on a permanent basis.The company supplies, services, repairs and replaces train doors on train stock for a number of customers across the country. The role will involve travelling to various sites and rail depots for maintenance, repair and installation of train door systems, ensuring they operate as required. The successful candidates will need to work away from home during the week when required (normally 3 to 4 nights away per week) and the role will involve night work on occasion also.

Your new role The role will involve but not limited to the following duties: Provide on-site support for repairs, upgrades, and overhauls of engineering systems. Conduct training sessions for customers to maximise system effectiveness. Carrying out the work, troubleshooting and integration of existing systems as well as suggestion of remedial measures in the event of malfunctions Troubleshoot malfunctions and suggest corrective actions.

Process repair and replacement orders independently. Prepare detailed work reports and documentation. Ensure compliance with safety guidelines and company policies.

Collaborate with the team to identify and resolve technical issues. Flexibility to travel and stay away from home when required Requirements: Proven background in troubleshooting and customer service. Familiarity with door wings, sliding steps, and drives is a plus.

Hands-on experience in the maintenance and repair of technological mechanical systems Mechanical qualifications required; electrical qualifications . Certification or training in mechatronics or electrical engineering is advantageous. Strong communication and documentation skills.

Proficient in technical reporting and computer use. Willingness to travel and stay away three to four nights per week. What you'll get in return Salary = £35,000 per annum Overtime - rising to £37,000 after completing probation period 28 holiday days rising by one each year of service to a maximum of 33 Company pension Overtime rates apply over the contracted 38hrs per week.

Time & Third for Weekdays, Time & Half for Weekends & Double Time for Nightshift Company van where required Paid train travel What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now and speak to Garry on 01603580180. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4667170