Senior Family Support Worker

Rightthere; Glasgow; On-site; GBP 30,000 - 38,000; Full time

Job summary

Join a leading family support service as a Senior Family Support Worker in Glasgow, where you'll lead a dedicated team to provide tailored support for families in need. This role combines team management with community engagement, ensuring a positive impact on children's lives and family structures in crisis.

Benefits

Annual leave entitlement of 6-8 weeks pro rata

Life Insurance

Cycle to work scheme

Ongoing learning and development

Qualifications

• Experience supervising and leading a staff team.
• Experience working with children, young people, and families facing challenges.
• Knowledge of relevant legislation and policies (GIRFEC, UNCRC, The Promise).

Responsibilities

• Lead and coach a team of Family Support Workers.
• Manage case loads and oversee family support deliveries.
• Conduct performance appraisals and identify training needs.

Skills

Supervising staff

Understanding of trauma

Community engagement

Emotional support

Job description

Senior Family Support Worker

About the role

Due to growth within the programme, we are recruiting for a Senior Family Support Worker to join our Young People and Family Support Service.

Our team provides flexible intensive family support across Glasgow that enables children and young people on the edges of care, and their families, to receive the right support at the right time, building on their strengths.

The senior Family Support Worker will lead and coach a team of Family Support Workers, whilst also working in partnership with the Health & Social Care Partnership and other family support providers to share resources, learn and create solutions that will help children, young people and families to thrive.

Main duties will include:

Team Management

• Provide line management and supervision to a team of Family Support Workers, ensuring clarity of role expectations and performance standards
• Offer guidance, support, and regular feedback to staff, promoting professional development through coaching and reflective practice
• Lead regular team meetings, fostering a positive team culture and ensuring open communication and collaborative working
• Manage and support staff wellbeing, ensuring a healthy work environment and promoting a good work-life balance
• Conduct yearly performance appraisals and assist in identifying training needs and development opportunities for team members
• Lead by example, delivering direct family support where necessary and ensuring best practices are maintained across all aspects of service delivery
• Ensure a robust, evidence-based approach to supporting families, regularly evaluating and improving the quality of services offered
• Manage the case load of the team, ensuring that families receive timely and appropriate interventions that meet their needs
• Provide appropriate levels of high-quality support to families in their homes and in the community
• Adopt a flexible approach allowing families to receive support whenever is best for them including evenings and weekends
• Deliver evidenced based family support that helps families overcome current challenges and build resilience for the future
• Maintain accurate case files for all family members and consistently assess progress across all outcomes for all family members
• Plan, implement and continuously develop packages of tailored interventions for families to meet the needs of the individual child, their parent(s)/carer(s), siblings and wider family network. Including: practical support; parenting education and support; and emotional health and wellbeing as well as other factors that are unique to that family.
• Assist individuals accessing the service to engage and integrate into their local community and become active citizens.
• Undertake whole family assessments that focus on strengths and continuous assessment of progress towards outcomes for all family members

You have the autonomy to manage your own diary to reflect the needs of the families you are supporting, with 6 on-call shifts per month.

The full job & person specification can be downloaded below where you will find the full list of duties, essential and desirable requirements, and our people benefits.

Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.

We’re looking for you to be able to evidence experience of supervising and leading a staff team as well as as having experience of working with children, young people and families facing challenges and on the edges of care. You will have an understanding of the key issues facing children, young people and families such as the effects of trauma and poverty. We also need you to have an understanding of current relevant legislation and policies relating to children, young people and families including GIRFEC, UNCRC, The Promise.

We value our staff as our greatest asset and will provide the following working conditions:

• The post holder will report to the Service Manager
• Your normal working hours are 35 per week, worked between the hours of 8am and 10pm, Monday to Sunday, in shifts defined by your line manager on a rolling rota over a 52-week period.
• Your usual place of work will be 15 Dava Street, Glasgow, G51 2JA. You are also required to work in the local community and you will be paid travel expenses from your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements must be agreed with your line manager based on the needs of the service.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension in the month that you will complete 3 months of employment, provided you meet the auto-enrolment criteria
• Life Insurance from day one
• Cycle to work scheme
• Option to purchase and sell annual leave
• Ongoing learning and development

Interested in applying?

Send us your CV and a short cover letter outlining your interest in and suitability for the role.

Applications will be considered as they are received and interviews arranged.

Please note that we are not able to offer sponsorship for this role.