Senior Facilities Manager - London West End (CL2)

JR United Kingdom; City Of London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading commercial real estate services company is seeking a Senior Facilities Manager for their London operations. The successful candidate will oversee facility management, ensuring compliance, exceptional service delivery, and relationship building with clients. This role requires extensive experience in budget management, multi-site operations, and technical expertise in regulations and safety standards.

Qualifications

• Proven experience managing budgets and multi-site operations.
• In-depth knowledge of UK building regulations and compliance requirements.
• Experience in a client-facing environment with high service delivery expectations.

Responsibilities

• Lead and manage delivery of FM services across assigned sites.
• Develop and manage budgets, ensuring compliance with regulations.
• Build strong client relationships and manage vendor contracts.

Skills

Leadership

Problem-solving

Interpersonal skills

Education

Professional certifications such as IOSH, NEBOSH, or IWFM Level 5+

Tools

CAFM systems

Microsoft Office

Job description

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Senior Facilities Manager - London West End (CL2), london (city of london)

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Client:

Newmark

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Newmark Group, Inc. (Nasdaq: NMRK) is a global leader in commercial real estate, delivering cutting-edge property and advisory services across every stage of the real estate lifecycle. With a rapidly growing presence in EMEA, Newmark is known for innovation, integrity, and excellence in service delivery.

As part of our strategic expansion in London, we are seeking an experienced Senior Facilities Manager to oversee the operational delivery and strategic development of facilities management services across a portfolio of prestigious commercial properties.

The Senior Facilities Manager will take full ownership of facilities operations across multiple sites or a large-scale property, ensuring exceptional service delivery, compliance, and client satisfaction. This leadership role requires a combination of technical expertise, financial acumen, team management, and client-facing communication.

• Lead and manage the delivery of hard and soft FM services across assigned sites or portfolios.
• Develop and manage budgets, forecasts, and reporting; oversee procurement and cost control.
• Ensure all facilities services are compliant with statutory regulations, including health & safety, fire safety, and environmental standards.
• Build and maintain strong client and occupier relationships, acting as a trusted advisor and primary point of contact.
• Manage vendor contracts, service level agreements (SLAs), and performance reviews.
• Conduct regular site inspections, audits, and risk assessments; drive continuous improvement initiatives.
• Lead and develop onsite facilities teams or external contractors to ensure high performance.
• Support strategic planning for building lifecycle, capital projects, and sustainability initiatives.
• Provide guidance on space planning, business continuity, and emergency response procedures

Qualifications & Experience:

Proven experience managing budgets, contracts, and multi-site operations.

In-depth knowledge of UK building regulations, health & safety legislation, and compliance requirements.

Strong leadership, problem-solving, and interpersonal skills.

Proficient in CAFM systems, Microsoft Office, and reporting tools.

Professional certifications such as IOSH, NEBOSH, or IWFM Level 5+ are highly desirable.

Experience working in a client-facing environment with high expectations for service delivery.