Senior Facilities Manager - London West End (CL2)

Newmark; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in commercial real estate is seeking a Senior Facilities Manager to oversee operations and strategic development at prestigious properties in London. This role encompasses budget management, compliance, and client relationship building, requiring strong leadership and problem-solving skills for optimal service delivery.

Qualifications

• Proven experience in facilities management and multi-site operations.
• In-depth knowledge of UK building regulations and health & safety legislation.
• Experience in client-facing roles with high service delivery expectations.

Responsibilities

• Lead and manage hard and soft FM services across multiple properties.
• Develop and manage budgets while ensuring compliance with statutory regulations.
• Build and maintain strong client relationships and manage vendor contracts.

Skills

Leadership

Budget Management

Problem Solving

Interpersonal Skills

Compliance Knowledge

Education

IOSH, NEBOSH, or IWFM Level 5+

Tools

CAFM Systems

Microsoft Office

Job description

Senior Facilities Manager - London West End (CL2)

Newmark Group, Inc. (Nasdaq: NMRK) is a global leader in commercial real estate, delivering cutting-edge property and advisory services across every stage of the real estate lifecycle. With a rapidly growing presence in EMEA, Newmark is known for innovation, integrity, and excellence in service delivery.

As part of our strategic expansion in London, we are seeking an experienced Senior Facilities Manager to oversee the operational delivery and strategic development of facilities management services across a portfolio of prestigious commercial properties.

The Senior Facilities Manager will take full ownership of facilities operations across multiple sites or a large-scale property, ensuring exceptional service delivery, compliance, and client satisfaction. This leadership role requires a combination of technical expertise, financial acumen, team management, and client-facing communication.

• Lead and manage the delivery of hard and soft FM services across assigned sites or portfolios.
• Develop and manage budgets, forecasts, and reporting; oversee procurement and cost control.
• Ensure all facilities services are compliant with statutory regulations, including health & safety, fire safety, and environmental standards.
• Build and maintain strong client and occupier relationships, acting as a trusted advisor and primary point of contact.
• Manage vendor contracts, service level agreements (SLAs), and performance reviews.
• Conduct regular site inspections, audits, and risk assessments; drive continuous improvement initiatives.
• Lead and develop onsite facilities teams or external contractors to ensure high performance.
• Support strategic planning for building lifecycle, capital projects, and sustainability initiatives.
• Provide guidance on space planning, business continuity, and emergency response procedures

Qualifications & Experience:

Proven experience managing budgets, contracts, and multi-site operations.

In-depth knowledge of UK building regulations, health & safety legislation, and compliance requirements.

Strong leadership, problem-solving, and interpersonal skills.

Proficient in CAFM systems, Microsoft Office, and reporting tools.

Professional certifications such as IOSH, NEBOSH, or IWFM Level 5+ are highly desirable.

Experience working in a client-facing environment with high expectations for service delivery.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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