Senior Events Sales Lead - Premium Client Experience, Bonus

Platinum Resourcing; Maidenhead; On-site; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Bonus scheme

Job summary

Platinum Resourcing is partnering with a prestigious organisation near Maidenhead to recruit an Events Sales Manager responsible for leading a small, experienced team and delivering exceptional, highly personal service to every client. This full-time role requires occasional evening and weekend work and combines team leadership, client management and commercial oversight.

Strong B2C sales experience in hospitality, travel, events or premium consumer environments is essential, with hands-on

Qualifications

• At least five years of successful B2C sales experience.
• Experience within hospitality, travel, events or another premium consumer environment would be highly desirable.
• Proven ability to lead, coach and develop a team.
• Strong ability to achieve revenue targets and understand forecasting, conversion and pipeline performance.
• Solid commercial judgment and strong interpretation of sales information.
• Highly organised with excellent attention to detail and CRM discipline.
• Warm and personable with excellent client and colleague relationships.
• Confident, persuasive communicator, both verbally and in writing.
• Calm under pressure and able to manage challenging conversations professionally.
• Strong Microsoft Office and CRM skills.
• Own transport due to location near Maidenhead.

Responsibilities

• Lead and motivate the sales team, creating a calm, supportive and ambitious working environment.
• Set clear expectations and regularly review individual and team performance.
• Hold one-to-one meetings, appraisals and team meetings, recognising success and addressing development needs.
• Support the team with day-to-day questions concerning availability, pricing and internal procedures.
• Review sales activity, conversion, future demand and booking trends, highlighting any areas requiring attention.
• Prepare regular management reports and provide updates on progress against agreed objectives.
• Contribute to budget planning, pricing reviews and the development of new services and revenue opportunities.
• Oversee the scheduling and delivery of client appointments and promotional events.
• Review systems, CRM usage and internal processes to improve efficiency and the overall client journey.
• Personally manage selected client relationships from initial enquiry through to operational handover.
• Help resolve more complex client concerns or complaints.
• Work closely with Marketing, Finance, Operations and Events colleagues to ensure commitments made to clients can be delivered.
• Maintain positive working relationships with external partners and represent the organisation at relevant industry events.
• Provide practical cover and support when other members of the sales team are unavailable.

Skills

B2C sales experience

Team leadership

CRM experience

Forecasting & pipeline

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Platinum Resourcing is partnering with a prestigious organisation near Maidenhead to recruit an Events Sales Manager responsible for leading a small, experienced team and delivering exceptional, highly personal service to every client. This full-time role requires occasional evening and weekend work and combines team leadership, client management and commercial oversight.

Strong B2C sales experience in hospitality, travel, events or premium consumer environments is essential, with hands-on