Senior Events Manager

Disabled Workers Co; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

London Museum is seeking a Senior Events Manager to oversee the delivery of high‑profile events and to develop a high‑performing team of two Event Managers. You will ensure safety, efficiency, and exceptional guest experiences, partnering with internal teams and external stakeholders.

Leadership will focus on empowerment, coaching, and continuous growth, enabling team members to take ownership and excel in their roles in a dynamic, public-facing venue.

Qualifications

• Significant experience delivering complex and high‑profile events within a high‑profile public facing venue.
• Experience embedding health & safety practices into a team.
• Proven experience leading and developing operational teams.
• Ability to coach and empower team members to take ownership.

Responsibilities

• Oversee the delivery of outstanding events and guest experiences.
• Develop and grow a high‑performing team of two Event Managers.
• Drive operational excellence, safety, and compliant event execution.

Job description

JobDescription : At the heart of London, our museum is a meeting place for stories - past, present, and future. We are here to enrich understanding and appreciation of the city and all its people, offering a home where the extraordinary and the everyday collide. From the bustling markets to hidden histories, from riotous invention to quiet reflection, we celebrate London in all its richness and complexity.

Our Experience & Operations roles are vital to this mission. In the Senior Events Manager role you’ll be part of a team that ensures every visitor feels welcome, every event runs seamlessly, and every corner of the museum hums with life. Here, Grit and Glitter guide everything we do: the depth, texture, and authenticity of the city’s stories, alongside moments of surprise, delight, and magic. As Senior Events Manager, you’ll help create experiences that are vibrant, inclusive, and unforgettable, shaping how thousands of people encounter London every day.

The Senior Events Manager will oversee both the delivery of outstanding events and the development and growth of a high-performing team of two Event Managers. You will drive operational excellence, ensuring every event is safe, efficient, and delivers an exceptional guest experience. Partnering with internal teams and external stakeholders, you will ensure seamless event execution while fostering a culture of continuous improvement, compliance, and commercial success.

Previous experience of working in a museum is not required and you do not need to have any academic qualifications for this role. We are looking for someone with significant experience of delivering complex and high-profile unique events within a high profile public facing venue, demonstratable knowledge and experience of embedding excellent health & safety practices into a team and proven experience in effectively leading and developing operational teams, with a focus on fostering a culture of empowerment, coaching, and continuous growth, enabling team members to take ownership and excel in their roles.

• For more information about this role, please see the Job Description, which contains the Person Specification that we will shortlist applications against.
• For more context and insight into this role, please see the attached Senior Events Manager Info Pack.
• To know more about what it’s like to work in London Museum and to get some top tips on how to make the best of your application visit: https://www.londonmuseum.org.uk/about/careers/

London Museum is committed to being an equitable and inclusive employer, and to becoming representative of the diversity of London. We particularly welcome applications from people from Global Majority backgrounds, who are currently under-represented in our organisation.

We also welcome applications from disabled people, as we’re a Disability Confident Leader and are committed to recruiting, retaining and developing disabled people.

Address: Human Resources
Museum of London
London Museum Smithfield
London
London
EC1A 9PS

The Disabled Workers Co-operative Ltd. Reg No. 4418227