Event Operations Lead

London-Museum; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

London Museum is seeking an experienced Event Operations Lead to head the operational event planning and live delivery across its museum estate. You will embed a new events framework, bring teams together and build a confident operation that delivers safely, consistently and at scale.

You will lead in a complex, high-footfall or multi-space venue, developing managers, creating accountability, and translating health and safety, licensing, and regulatory requirements into practical event plans.

Qualifications

• Substantial experience of leading events in a complex, high-footfall or multi-space venue.
• Strong people leadership to develop managers, create clear accountability and ensure safe, compliant event delivery.
• Prior museum experience and academic qualifications are not required.

Responsibilities

• Head up the operational event planning and live delivery across the museum estate.
• Embed the new events framework and develop a confident, scalable operation.
• Coordinate teams to deliver safe, consistent events at scale while managing competing demands.

Skills

Event leadership

People management

Health and safety planning

Regulatory compliance

Job description

London Museum is about to open a bold new chapter at Smithfield. The spaces will be new, audiences will be arriving and an ambitious programme of public events, late-night takeovers, commercial hires and development events will already be moving. The foundations are in place; now we need someone to bring them to life.

We’re looking for an experienced and decisive Event Operations Lead to head up the operational event planning and live delivery across our museum estate. You’ll embed our new events framework, bring teams together and develop a confident operation that can deliver safely, consistently and at scale.

You’ll have substantial experience of leading events in a complex, high-footfall or multi-space venue. You’ll be a strong people leader who can develop managers, create clear accountability and turn health and safety, fire safety, licensing and regulatory requirements into practical event plans.

Previous museum experience and academic qualifications are not required. We’re looking for someone who can see the whole picture, coordinate competing demands and make calm, credible decisions when the pressure is on.

For more information about this role, please see the Job Description. To know more about what it’s like to work in London Museum and to get some top tips on how to make the best of your application visit: https://www.londonmuseum.org.uk/about/careers/