Senior Events Manager

National Museums; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

National Museums is seeking a Senior Events Manager in London to lead the delivery of high-profile events and develop a two-person events team. You’ll partner with internal teams and external partners to ensure safe, seamless experiences that engage diverse visitors and communities.

You will champion excellent health and safety practices, empower your team, and drive continuous improvement across operations to deliver memorable guest experiences in a major public venue.

Qualifications

• Significant experience delivering complex, high-profile events in public venues.
• Ability to embed health & safety practices within a fast-moving team.
• Proven track record leading and developing operational teams to high performance.

Responsibilities

• Oversee the delivery of outstanding events and guest experiences.
• Develop and grow a high-performing team of two Event Managers.
• Partner with internal teams and external stakeholders for seamless execution.
• Foster continuous improvement, compliance and commercial success.

Skills

Event delivery

Team leadership

Health & safety

Coaching

Stakeholder collaboration

Job description

Our Experience & Operations roles are vital to this mission. In the Senior Events Manager role you’ll be part of a team that ensures every visitor feels welcome, every event runs seamlessly, and every corner of the museum hums with life. Here, Grit and Glitter guide everything we do: the depth, texture, and authenticity of the city’s stories, alongside moments of surprise, delight, and magic. As Senior Events Manager, you’ll help create experiences that are vibrant, inclusive, and unforgettable, shaping how thousands of people encounter London every day.

The Senior Events Manager will oversee both the delivery of outstanding events and the development and growth of a high-performing team of two Event Managers. You will drive operational excellence, ensuring every event is safe, efficient, and delivers an exceptional guest experience. Partnering with internal teams and external stakeholders, you will ensure seamless event execution while fostering a culture of continuous improvement, compliance, and commercial success.

Previous experience of working in a museum is not required and you do not need to have any academic qualifications for this role. We are looking for someone with significant experience of delivering complex and high-profile unique events within a high profile public facing venue, demonstratable knowledge and experience of embedding excellent health & safety practices into a team and proven experience in effectively leading and developing operational teams, with a focus on fostering a culture of empowerment, coaching, and continuous growth, enabling team members to take ownership and excel in their roles.

London Museum is committed to being an equitable and inclusive employer, and to becoming representative of the diversity of London. We particularly welcome applications from people from Global Majority backgrounds, who are currently under-represented in our organisation. We also welcome applications from disabled people, as we’re a Disability Confident Leader and are committed to recruiting, retaining and developing disabled people.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN