Senior Event Operations Lead – Remote

Y-Axis; Greater London; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

20% discretionary annual bonus

28 days annual leave + public holidays

Christmas/New Year extra leave

Birthday day off

Hybrid working policy + London office

Job summary

Curate Group is seeking a Senior Event Operations Manager to lead and deliver the live event operations for Lumos Experiences across the U.K. The role combines strategic planning with hands-on leadership, requiring presence at multiple venues and close collaboration with event teams.

You will own operational planning, safety, and quality while driving growth, budgeting and process improvements. The role offers hybrid working from London with scope across the U.K.

Qualifications

• Significant experience in event operations, production or management within live entertainment or hospitality.
• Proven ability to lead, develop and motivate teams with high standards and energy.
• Self-starter who thrives on responsibility, momentum and delivering results.
• Confident decision-maker under pressure with proactive problem-solving.
• Strong organizational and project management skills with multitasking ability.

Responsibilities

• Operational Leadership: Own UK event operations, standards and day to day delivery across multiple venues.
• Event Delivery: Oversee planning, execution and post-event reviews, ensuring high standards.
• People Leadership: Lead, coach and develop Operational and Event Managers and wider teams.
• Training & Standards: Lead recruitment, onboarding and ongoing training; build playbooks and toolkits.
• Health & Safety: Own compliance, risk assessments and incident management.
• Venue Management: Build venue relationships and oversee planning and requirements.
• Supplier Management: Manage suppliers, negotiate and maintain high service standards.
• Processes & Operational Standards: Develop standardized processes across shows for consistency.
• Budget Management: Own budgets, monitor costs and identify profitability improvements.
• Field Presence & Quality Control: Attend shows monthly and during peak periods.
• Reporting & Continuous Improvement: Deliver post-event reports and KPI analysis.

Skills

Event operations

Team leadership

Problem-solving

Decision-making under pressure

Organization

Negotiation & interpersonal skills

Driving license

Google Suite & AI tools

Tools

Google Suite

AI tools

Team collaboration tools

Job description

Curate Group is seeking a Senior Event Operations Manager to lead and deliver the live event operations for Lumos Experiences across the U.K. The role combines strategic planning with hands-on leadership, requiring presence at multiple venues and close collaboration with event teams.

You will own operational planning, safety, and quality while driving growth, budgeting and process improvements. The role offers hybrid working from London with scope across the U.K.