Senior ERP Solutions Consultant

Zip; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A tech company specializing in procurement solutions is hiring a Sr. Solutions Consultant. The ideal candidate will lead customer onboarding and implementations, focusing on finance/procurement tools. Candidates should have 3-6 years of relevant experience, be proactive communicators, and possess strong data management skills. This role offers an opportunity to impact various industries as the company scales and enhances client satisfaction.

Qualifications

• 3 to 6 years of experience with a finance/procurement tool.
• Experience with ERP implementations is necessary.
• Strong communication and documentation skills are required.

Responsibilities

• Lead onboarding and implementation for new customers.
• Manage project teams and client requirements.
• Collaborate with product and engineering teams.

Skills

Experience with finance/procurement tools

Communication skills

Data management skills

Proactive mindset

Attention to detail

Tools

Coupa

SAP S/4HANA

Oracle Fusion/EBS

NetSuite

Sage

Job description

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

We’re looking for a Sr.Solutions Consultant with Finance / Procurement System experience (ie. Coupa, SAP S/4HANA: Procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc.) to lead onboarding for new customers and drive their implementation of our product. We’re also looking for someone who is excited to be hands on and influence our product roadmap.

As every business needs our type of product, you’ll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.

You Will

• Lead project teams onboarding new customers, with a heavy emphasis on project / stakeholder management and understanding client requirements
• Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer’s processes from scratch
• Proactive project management across many customers, to manage requirements and tasks across onboardings
• Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip
• Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support, and set expectations with customers
• Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
• Continuously improve the post-sales processes to help our customers accelerate the time to value

Qualifications

• 3 to 6 years of experience implementing or administering a finance / procurement tool
• Prior experience with the implementation or administration of a procurement tool / ERP (ie. Coupa, SAP S/4HANA: procurement and AP, SAP Ariba Buying / Invoicing, Oracle Fusion/EBS, Workday, NetSuite, Sage, etc.)
• Fantastic communication and documentation skills
• Extreme attention to detail and pride yourself in being incredibly proactive
• Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel
• You’re able to push back and still make people happy
• Very comfortable with software configuration (not necessarily technical skills, which would be a plus)

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!