Senior ER Advisor

GXO Logistics; East Midlands; On-site; GBP 38,000 - 46,000; Full time

Benefits offered by this job

Dental insurance

Pension scheme

Online GP service

Life assurance

Employee assistance programme

MyBenefits discounts

Cycle to work scheme

Cashback cards

Savings scheme

25 days annual leave

Job summary

GXO Logistics in Newark is seeking a Senior Employee Relations Advisor to advise on complex ER matters, coach managers, and drive best practice across a fast-paced logistics operation.

Reporting to the ER Manager, you’ll lead on change programmes, develop manager capability, and build strong relationships with Trade Unions while ensuring compliant, commercially focused decisions across the contract.

Qualifications

• Proven experience in a fast-paced HR environment with a strong Employee Relations focus and exposure to complex casework.
• Excellent working knowledge of employment law and the ability to provide commercially focused, pragmatic ER advice.
• Strong stakeholder management and influencing skills, with the confidence to challenge and support managers at all levels.
• Experience coaching and developing people managers to improve ER knowledge, decision‑making and policy application.
• CIPD Level 5 qualified (or willing to study towards) with excellent organisation, communication and problem‑solving skills.

Responsibilities

• Act as the senior escalation point for complex employee relations cases, providing expert advice and practical solutions to managers and ER Advisors.
• Support and coach a team of ER Advisors, ensuring consistent and compliant handling of employee relations matters across the contract.
• Lead and support change initiatives, including consultation activity, organisational change programmes and employee engagement projects.
• Design and deliver ER training, workshops and coaching interventions to build manager capability and confidence across all sites.
• Analyse ER trends, identify risks and continuous improvement opportunities, and provide meaningful management information to key stakeholders.

Skills

Employee Relations

Stakeholder management

Coaching managers

Change management

Employment law

Education

CIPD Level 5 or equivalent

Job description

Are you an Employee Relations expert who thrives on solving complex people challenges? Can you influence managers at all levels to make confident, commercially focused ER decisions? Ready to make a real impact across a workforce of colleagues within a fast-paced logistics operation?

We are looking for a Senior ER Advisor to join our Currys site in Newark. Working closely with the ER Manager, you'll be a trusted advisor to operational leaders, leading on complex employee relations matters, driving people capability, and helping to create a positive and consistent employee experience. You'll also play a key role in developing ER best practice, supporting change programmes, strengthening manager capability, and building effective relationships with Trade Union representatives.

This is a full-time, permanent role, working predominately Monday to Friday, 09:00 to 17:00.

Pay, benefits and more:

We're looking to offer a salary of up to £42,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Act as the senior escalation point for complex employee relations cases, providing expert advice and practical solutions to managers and ER Advisors
• Support and coach a team of ER Advisors, ensuring consistent and compliant handling of employee relations matters across the contract
• Lead and support change initiatives, including consultation activity, organisational change programmes and employee engagement projects
• Design and deliver ER training, workshops and coaching interventions to build manager capability and confidence across all sites
• Analyse ER trends, identify risks and continuous improvement opportunities, and provide meaningful management information to key stakeholders

What you need to succeed at GXO:

• Proven experience in a fast-paced HR environment with a strong Employee Relations focus and exposure to complex casework
• Excellent working knowledge of employment law and the ability to provide commercially focused, pragmatic ER advice
• Strong stakeholder management and influencing skills, with the confidence to challenge and support managers at all levels
• Experience coaching and developing people managers to improve ER knowledge, decision‑making and policy application
• CIPD Level 5 qualified (or willing to study towards) with excellent organisation, communication and problem‑solving skills

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement