Senior Equipment Service Engineer

Amcor; Evesham; On-site; GBP 55,000 - 75,000; Full time

Job summary

Amcor is seeking a Senior Equipment Service Engineer to support Meat and Dairy customers across the EMEA region. The role combines hands-on installation, troubleshooting and preventative maintenance of Amcor Moda equipment, with significant autonomy and customer-facing responsibilities.

Travel up to 70% across Europe, UK and MEA is required. The ideal candidate has an engineering background, 3-5 years in packaging machinery, and is fluent in English.

Qualifications

• Engineering qualification or equivalent experience in electrical and/or mechanical technology.
• 3-5 years of experience in the Meat and Dairy packaging industry (machinery and materials).
• Willingness to travel up to 70% across Europe, UK and MEA.
• Fluent in English; additional European languages are an advantage.

Responsibilities

• Provide on-site and remote technical support to customers.
• Work hands-on alongside customer teams on production lines.
• Diagnose and resolve equipment, material, and product interaction issues.
• Service Amcor Moda equipment and recommend spare parts as needed.
• Build and maintain strong customer relationships and deliver clear service reports.
• Collaborate with Field Technical Service team and spare parts representatives.
• Support installation and commissioning of Amcor Moda equipment at customer sites.
• Monitor equipment performance and provide intensified support during start-up phases.
• Deliver customer training on operation and maintenance of equipment.

Skills

Troubleshooting

Communication

Independent work

Organisational skills

English fluency

Education

Engineering degree or equivalent

Job description

Senior Equipment Service Engineer – Flexible Packaging

Location: UK or Ireland

Business Group: Amcor Flexibles EMEA

Function: R&D – Field Technical Services

Contract: Permanent

About The Role

As a Senior Equipment Service Engineer, you will play a key role in supporting Meat and Dairy customers across the EMEA region by providing timely on‑site equipment service to ensure optimal performance of packaging equipment and materials. This exciting role supports the expansion of the Amcor Moda equipment range into EMEA and offers a high level of autonomy within a dynamic, customer‑facing environment. The position involves frequent travel (up to 70%) and combines hands‑on equipment installation, technical troubleshooting, and preventative maintenance.

Key Responsibilities

• Provide timely on‑site and remote technical support to customers
• Work hands‑on alongside customer teams on production lines
• Diagnose and resolve equipment, material, and product interaction issues
• Service Amcor Moda equipment to sustain optimal performance and recommend spare parts as needed
• Build and maintain strong, effective customer relationships
• Deliver clear, detailed service reports, including accurate time tracking
• Collaborate closely with Field Technical Service team and spare parts representatives
• Support the installation and commissioning of Amcor Moda equipment at customer sites
• Monitor equipment performance and provide intensified support during start‑up phases, as required
• Deliver customer training on the correct operation and maintenance of equipment
• Train and mentor other Equipment Service and Field Technical Service team members

What You Bring

• Engineering qualification or equivalent experience in electrical and/or mechanical technology
• 3‑5 years of experience in the Meat and Dairy packaging industry (machinery and materials), preferably in shrink packaging equipment such as rotary vacuum chamber
• High flexibility to travel up to 70% across Europe, UK and MEA by car, train or air
• Openness to flexible hours, including weekends and non‑standard working hours
• Current, preferably clean, driving licence
• Ability to perform maintenance activities on Amcor Moda equipment, including hands‑on manual work, safe use of power tools, and occasional lifting of heavy materials
• Strong technical troubleshooting and problem‑solving skills
• Excellent communication skills with a customer‑focused mindset
• Hands‑on, pragmatic mindset
• Ability to work independently in a fast‑paced environment
• Strong organisational skills, attention to detail, and a high level of rigour
• Fluent in English; additional European languages are an advantage
• Strong commitment to safety

Why Join Amcor?

• Opportunity to play a key role in the expansion of Amcor Moda across EMEA
• High level of autonomy in a field‑based role
• Direct impact on customer performance and product success
• Opportunities to develop technical expertise and grow your career within a global leader

About Amcor

Amcor is the global leader in developing and producing responsible consumer packaging and dispensing solutions across a variety of materials for nutrition, health, beauty and wellness categories. Our global product innovation and sustainability expertise enables us to solve packaging challenges around the world every day, producing a range of flexible packaging, rigid packaging, cartons and closures that are more sustainable, functional and appealing for our customers and their consumers. We are guided by our purpose of elevating customers, shaping lives and protecting the future. Supported by a commitment to safety, over 75,000 people generate $23 billion in annualized sales from operations that span over 400 locations in more than 40 countries.