Senior Enterprise AI Partner Architect

Parloa; Gran Bretaña; Presencial; GBP 90.000 - 130.000; Jornada completa

Descripción de la vacante

Parloa is seeking a Sr Partner Agent Architect to lead enterprise AI agent deployments and integration strategy. You will guide partners and enterprise customers through discovery, architecture reviews, and end-to-end design, ensuring reliable integrations with CRMs, ERPs, and ticketing systems.

Strong English communication, strategic thinking, and hands-on integration work are essential to success. You will collaborate with partner success and engineering teams to shape conversational

Formación

• 4+ years of experience in enterprise customer-facing technical roles across solution architecture, systems architecture, enterprise integration, technical consulting, or complex SaaS implementation.
• Experience working with strategic partners, systems integrators, consulting firms, or partner-led delivery models.
• Strong systems thinking and experience solving complex problems across multiple systems and data sources.
• Experience with enterprise SaaS platforms such as CRMs, ERPs, ticketing systems, contact center platforms, or workflow tools.
• Proficiency in REST APIs, JSON/XML, API testing tools such as Postman, and authentication patterns including OAuth, API keys, and JWT.
• Experience reading API documentation, defining field mappings, and troubleshooting integration behavior.
• Excellent written and spoken English is required

Responsabilidades

• Scope and design end-to-end AI Agent deployments across complex enterprise environments.
• Define how Parloa integrates with systems such as CRMs, ERPs, ticketing platforms, contact center technologies, and other enterprise applications.
• Apply systems thinking to solve complex multi-system data flows, dependencies, and integration challenges.
• Lead technical discovery workshops, architecture reviews, and solution design sessions with partner and customer stakeholders.
• Translate customer workflows and business requirements into structured conversational components and reliable AI Agent behavior.
• Review partner-created solution designs and help partners build the capability to deliver Parloa solutions independently.

Conocimientos

Solution architecture

Enterprise AI

Partner enablement

Stakeholder management

Technical consulting

English communication

Herramientas

Postman

Descripción del empleo

Parloa is seeking a Sr Partner Agent Architect to lead enterprise AI agent deployments and integration strategy. You will guide partners and enterprise customers through discovery, architecture reviews, and end-to-end design, ensuring reliable integrations with CRMs, ERPs, and ticketing systems.

Strong English communication, strategic thinking, and hands-on integration work are essential to success. You will collaborate with partner success and engineering teams to shape conversational