Senior Engineering Operations Leader (Hybrid)

Hamilton Barnes; Slough; Hybrid; GBP 77,000 - 94,000; Full time

Job summary

Hamilton Barnes is seeking a Head of Engineering Operations to lead delivery and process across the engineering function on a permanent, hybrid basis around London Heathrow. This senior, customer-facing role emphasizes ownership of processes and ensuring work is completed on time to standard.

You do not need an engineering background; applications from operations leaders with telecoms or construction experience are welcomed, offering credibility with engineers and customers as you represent the

Qualifications

• Proven experience leading operations or delivery for engineering or field teams.
• Strong customer-facing skills with confidence to represent the business to customers.
• A process and compliance mindset, with experience making sure teams follow correct guidelines and standards.
• Ability to drive delivery to deadlines and hold teams to account.
• Based within commutable distance of London Heathrow for around three days per week on site.

Responsibilities

• Lead engineering operations and ensure work is delivered on time and to the required standard.
• Own and improve operational processes, ensuring teams follow guidelines, procedures and standards.
• Act as a senior customer-facing point of contact on delivery and process matters.
• Hold engineers and supervisors to account on timescales, quality and compliance.
• Monitor performance, identify risks and drive corrective action.
• Work with colleagues across the business to keep customers informed and confident in the service.

Skills

Delivery leadership

Customer-facing skills

Process discipline

On-site availability near Heathrow

Cross-functional collaboration

Job description

Hamilton Barnes is seeking a Head of Engineering Operations to lead delivery and process across the engineering function on a permanent, hybrid basis around London Heathrow. This senior, customer-facing role emphasizes ownership of processes and ensuring work is completed on time to standard.

You do not need an engineering background; applications from operations leaders with telecoms or construction experience are welcomed, offering credibility with engineers and customers as you represent the