Senior Engagement Manager

Capgemini Engineering; Abingdon; On-site; GBP 110,000 - 140,000; Full time

Job summary

Capgemini Engineering seeks a Senior Engagement Manager to lead telecom engagements, ensuring on-time delivery, budget adherence and stakeholder satisfaction. You will drive risk management, governance, and quality across multiple clients and business lines, interfacing with C-level executives.

With 15+ years in technology project delivery and 8+ years in senior roles, you will shape delivery strategy, manage complex deployments and support transformation initiatives within Capgemini Engineering.

Qualifications

• 15+ years of experience delivering technology projects
• 8+ years in senior delivery management roles
• Experience with Telecommunications/Wireless environments
• Expertise in ITIL processes and customer support operations
• Strong communication with C-level and multiple clients

Responsibilities

• Oversee daily project/engagement/contract activities
• Deliver high-quality results within objectives and constraints
• Manage risk and issue tracking and reporting
• Plan, organise and monitor resources to achieve goals
• Coordinate bid processes and sales activities where applicable

Skills

Engagement management

Telecom/Telecommunications

ITIL

Stakeholder management

C-level communication

Project lifecycle

Bid process

Security clearance

Job description

Your roleCapgemini Engineering is looking for Senior Engagement Manager to work on telecom projects.In this role you will play a key role in:On-time delivery of project milestones.Achievement of SLA/KPI targets.Budget adherence and effective cost management.Client satisfaction scores and stakeholder feedback.Quality and completeness of project documentation.Your profileMinimum of 15 years of experience in technology-based project delivery, with at least 8 years in senior delivery management rolesSuccessful project management delivery experience from inception through the delivery lifecycle, to agreed cost, timescales and qualityOutstanding communication and interpersonal skills, with the ability to interact effectively with C-level executivesExperience working within a Telecommunications/Wireless environment.Expert in ITIL processes and customer support operationsProject Management experience, including handling multiple clients, business lines and environments.Experience within strategic and transformation consulting.Experience in analysing business requirements.Delivery to a set of contractual obligations.Use of a formal project management methodology.In depth experience of an industry sector, e.g. Telecom Media.Understanding of the sales process and experience of managing the bid process.Make it real - what does it mean for you?Open access to digital learning platformsActive employee networks promoting diversity, equity and inclusion like OutFront, CapAbility or Women@CapgeminiCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the role.Please opt in during the application process.Capgemini. Make it real.Need to knowAll roles will require a level of security clearance; BPSS OR Security ClearanceOR Developed Vetting.You can bring your whole self to work. At Capgemini building an inclusivefuture is part of everyday life and will be part of your working reality. We havebuilt a representative and welcoming environment, for everyone.About CapgeminiProject Managers are responsible for overseeing the project/engagement/contract/activity on a daily basis and are responsible for delivering high-quality results within the identified objectives and constraints, ensuring the effective use of the allocated resources. They are responsible for risk and issue management, project/engagement communication and stakeholder management. Project managers perform the activities of planning, organising, securing, monitoring and managing the resources and work necessary to deliver specific project goals and objectives in an effective and efficient way.