Senior Engagement Lead, Data & AI Solutions

Databricks Inc.; Greater London; Sur place; GBP 90 000 - 130 000; Plein temps

Résumé du poste

Databricks is seeking a Senior Engagement Manager for Forward Deployed Engineering in London. You will lead end-to-end GTM for FDE and Training, scoping complex engagements across data and AI with multiple workstreams for our largest customers.

You will collaborate with account teams to drive strategic initiatives, ensure high satisfaction, and identify upsell opportunities while traveling as required.

Qualifications

• 7–10 years running a Professional Services line of business.
• 10+ years in senior customer-facing roles with influencing and execution.
• Deep understanding of PS&T offerings, including Partner funding programs (Microsoft, AWS, Google).
• Strong knowledge of Databricks architecture, competitors, and migration benefits.
• Proven track record of managing large-scale program plans and service delivery.
• Ability to travel up to 25-50% as required.

Responsabilités

• Independently scope and lead large, complex initiatives with multiple workstreams and diverse stakeholders.
• Drive the full-cycle sales of standard and customized Professional Services & Training (PS&T) programs, pulling in best practices for CoEs and migrations.
• Identify and pursue upsell and cross-sell opportunities within existing customers to meet or exceed revenue targets.
• Partner with Sales and GTM teams to prioritize regional PS&T targets aligned with growth goals.
• Proactively monitor customer sentiment and take corrective actions or elevate to ensure high satisfaction.

Connaissances

Strategic leadership

Advanced selling

Account growth

Cross-functional alignment

Customer relationship management

Description du poste

Databricks is seeking a Senior Engagement Manager for Forward Deployed Engineering in London. You will lead end-to-end GTM for FDE and Training, scoping complex engagements across data and AI with multiple workstreams for our largest customers.

You will collaborate with account teams to drive strategic initiatives, ensure high satisfaction, and identify upsell opportunities while traveling as required.