Senior Employment Specialist

Maudsley Learning; London; On-site; GBP 30,000 - 42,000; Full time

Job summary

Join a leading mental health services provider in London focusing on empowering individuals with mental health issues to achieve their employment goals. As part of a dedicated team, you will provide tailored support and supervision to ensure effective service delivery and high client satisfaction. This role offers the chance to make a real difference in the lives of those you assist.

Qualifications

• Educated to degree level or equivalent.
• Qualification in Information Advice and Guidance (IAG) or similar.
• Experience of delivering employment advice to people with mental health problems.

Responsibilities

• Providing tailored advice and support to clients using various communication methods.
• Supervising a team of employment specialists to improve performance.
• Keeping up to date with labour market trends and welfare benefit changes.

Skills

Communication

Supervision

Knowledge of labour market trends

Education

Degree level education or equivalent

Qualification in Information Advice and Guidance (IAG)

Job description

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South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role.We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

To support people with mental health problems into employment and provide supervision for a team of employment specialists.

Main duties of the job

Key Responsibilities:

• Giving individually tailored advice and support to a diverse range of clients, using a range of communication methods including video conferencing, telephone calls, emails, texts and social media.
• Working as part of a team of other employment professionals, sharing knowledge and expertise, and contributing to team meetings and service development activities.
• Providing effective supervision for a team of employment specialists to help them develop in their roles and achieve a high level of performance.
• Typing clear and concise session notes, and entering data onto electronic databases in a timely manner, ensuring that files and systems are always up-to-date and accurate.
• Working independently to manage own time and workload, keeping track of own progress towards targets, and continually reflecting on own performance to improve and develop in the role.
• Keeping up to date with local and national labour market trends, education/training opportunities, welfare benefit changes, and employment law in relation to client group.

Working for our organisation

About South London and Maudsley:

At South London and Maudsley NHS Foundation Trust we provide the widest range of NHS mental health services in the UK. We also provide substance misuse services for people who are addicted to drugs and alcohol.

Our staff serve a local population ofnearly two million people. We have more than 230 services including inpatient wards, outpatient and community services. We provide inpatient care forover 5,000 people each year and we treat more than 45,000 patients in the community in Lambeth, Southwark, Lewisham and Croydon. As well as serving the communities of south London, we provide more than 50 specialist services for children and adults across the UK and beyond.

About Work Well:

Work Well is a department within South London and Maudsley NHS Foundation Trust that supports people to find work.

Our mission is to support people who are unemployed in achieving their own career goals. We believe everyone can work, and people should have choice about the type of work they want to do, and when to do it. Our vision for the future is a society where everyone can work, if they want to.

Our values are:

Person-centred : we don’t tell people what to do, we give them information so they can make their own career decisions.

· Empowering : we don’t do things for people, we give them tools so they can do things themselves.

· Inspiring : we don’t just help people find a job, we help them set long term career goals for the life they want to live.

Detailed job description and main responsibilities

• Giving individually tailored advice and support to a diverse range of clients, using a range of
  communication methods including video conferencing, telephone calls, emails, texts and
  social media.
• Working as part of a team of other employment professionals, sharing knowledge and
  expertise, and contributing to team meetings and service development activities.
• Providing effective supervision for a team of employment specialists to help them develop in
  their roles and achieve a high level of performance.
• Typing clear and concise session notes, and entering data onto electronic databases in a
  timely manner, ensuring that files and systems are always up-to-date and accurate.
• Working independently to manage own time and workload, keeping track of own progress
  towards targets, and continually reflecting on own performance to improve and develop in
  the role.
• Keeping up to date with local and national labour market trends, education/training
  opportunities, welfare benefit changes, and employment law in relation to client group.

Person specification

Qualifications / Education

• • Educated to degree level or equivalent (A)
• • Qualification in Information Advice and Guidance (IAG) or similar (A).

Experience

• • Experience of delivering employment advice to people with mental health problems and/or disabilities who are unemployed (A/I).
• • Experience of supervising or managing others (A/I).
• • Experience of setting up new services or projects (A/I).
• • Lived experience of mental health problems or caring for someone with a mental health problem (A/I).

Knowledge

• • Up-to-date knowledge about how to succeed in today’s job market including labour market trends and common recruitment practices (A/I/T).
• • Knowledge of primary and secondary care mental health service systems (NHS Transformation) (A/I/T).
• • Knowledge of the local area (London Borough of Southwark) (A/I/T).

Skills and Competencies

• • Continually expands knowledge in areas related to work and keeps up-to-date with developments (A/I/T).
• • Communicates effectively with others, selecting the best method of communication including email, telephone, video or face-to-face (A/I/T).
• • Deals with challenging conversations confidently and sensitively (A/I/T).
• • Regularly reviews performance and develops solutions for improvement (A/I/T
• • Interprets and follows relevant policies, procedures and legislation (A/I/T).

Values

• The focus of every role at South London and Maudsley NHS Foundation Trust is always around the service user. Every member of staff is expected to meet these five commitments (A/I/T): • To be caring, kind and polite. • To be prompt and value your time. • To take time and listen to you. • To be honest and direct with you. • To do what I say I’m going to do.
• In addition, all staff must understand and support the organisation’s commitment to eliminating discrimination, promoting equality and fostering good relations, and put this into practice in everything they do (A/I/T).

The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:

• Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
• Ensuring that all our services and all staff understand and support our commitment
• We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity

Please note:

• That all applications for this post will need to be made online
• That you read and understand the Job Description and Personal Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
• That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applicants have been received. We advise that you submit your application as early as possible
• That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
• That should you not have heard from us within three weeks from the closing date your application has not successful
• That priority consideration for applications may be given to at-risk NHS employees
• That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
• That we are a smoke-free Trust

SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.