Senior Employee Relations Advisor

Sopra Steria Limited; Newcastle upon Tyne; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking an experienced Employee Relations Specialist to provide support in resolving complex employee cases. The successful candidate will guide and influence managers while ensuring compliance with laws and company policies. This role primarily works from home with weekly office travel, focusing on promoting positive employee relations. With various benefits and a commitment to flexibility, this position aims to enhance work-life balance while driving employee success.

Benefits

25 days annual leave

Health cash plan

Life assurance

Pension

Flexible benefits fund

Qualifications

• Extensive ER experience in a large, sophisticated organization across diverse case types.
• Understanding of relevant laws and regulations and ability to apply them.
• Ability to prioritize workloads and work to strict deadlines.

Responsibilities

• Provide ER case support to ensure timely and effective resolution of cases.
• Advise and guide managers on handling ER situations.
• Foster customer relations to ensure a high level of service.

Skills

Employee Relations expertise

Ability to influence discussions

Strong prioritization skills

Job description

We're on the lookout for a dynamic Employee Relations Specialist who grows with solving complex people challenges in a swift and effective manner and is passionate about driving positive employee experiences. In this pivotal role, you'll be at the heart of employee relations across our organisation - guiding, influencing, and supporting managers to handle cases confidently, compliantly, and compassionately. If you're confident in your ER expertise, thrive in a fast-paced environment, and love redefining data into actionable insight, this is the opportunity for you. We can offer great career progression opportunities, benefits which you can flex to meet your needs and training and development opportunities. This role would be based predominantly from home with weekly travel (likely on a Wednesday) to our office on Quorum Business Park. Please note we are only able to progress with candidates eligible for SC clearance.

Responsibilities

• Provision of ER case support to the business, ensuring timely and effective resolution of cases.
• Advise and guide managers on effectively handling ER situations, supporting managers in applying the full range of HR policies such as grievance and disciplinary procedures.
• Foster and sustain internal/external customer relations to ensure a high level of service is provided.
• Collate and provide information to make sure accuracy of reporting or to meet internal/external client requirements.
• Provision and manipulation of data within excel on an ad hoc and project basis as required.

Qualifications

• Extensive ER experience in a large, sophisticated organisation across a diverse range of case types.
• An understanding of relevant laws and regulations and ability to apply them to situations in the workplace.
• Ability to prioritise workloads and work to strict deadlines.
• Able to work on own initiative and as part of a team.
• Ability to influence discussions with groups and individuals.

Nice to have

• Experience in a HR Shared Service model.
• Experience of working in a TUPE role within a Technology/consultancy multi-site.

Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.

Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer‑centric solutions. Together we are building a better future by delivering real and lasting value. We are just at the start of what we can achieve together. Come and join us!

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.

Internal Recruiter: Katie
Salary: Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.