Senior E-commerce Trading Manager

Retail Human Resources plc; Greater London; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Incentive bonus

Enhanced pension

Medical cover & eyewear tests

Staff discounts

Free breakfast

Job summary

Retail Human Resources plc is recruiting a Head of Online Trading for a fashion retailer in the UK. You will own the online trading strategy, forecast performance and manage promotional execution to support business objectives and brand positioning.

You will lead a team and collaborate with Buying, Merchandising, Marketing and Operations to align stock, content and on-site experience, while driving data-driven trading decisions across all brands.

Qualifications

• Proven experience leading online trading for a fashion/retail business.
• Strong analytical mindset with ability to translate data into action.
• Experience managing a cross-functional trading calendar and promos.

Responsibilities

• Own the online trading strategy and performance forecasting.
• Lead promotional execution and on-site experience improvements.
• Collaborate with Buying, Merchandising, Marketing and Operations.
• Oversee UX/CX optimisation through site testing and analytics.
• Provide clear, actionable reporting to senior stakeholders and manage a team.

Skills

Online trading leadership

Forecasting

Commercial awareness

Team leadership

Job description

A fashion retailer known for being a national powerhouse across the UK is seeking an experienced and commercially driven Head of Online Trading to take full ownership of online sales performance. Reporting to the Director of Ecommerce, the successful candidate will lead the end-to-end trading strategy, ensuring forecasting, promotional execution and onsite experience consistently support business objectives, brand positioning and customer expectations. They will play a pivotal role in shaping the trading roadmap and ensuring all digital touchpoints deliver a cohesive, high-performing customer journey.

In this role, the Head of Online Trading will oversee all online trading activity, managing forecasts, identifying risks and opportunities, and ensuring promotional events and business messaging are executed accurately. You will work closely with Buying, Merchandising, Marketing and Operations to align stock, content and execution, while leading ongoing UX and CX optimisation through site walks, testing and performance-driven improvements. They will also own the onsite trading and content calendar, balancing newness, storytelling and commercial performance across all brands.

You will be responsible for developing clear, accurate and commercially rigorous reporting across all web channels, utilising analytics tools to translate performance insight into actionable trading decisions, communicating outcomes and learnings to the wider business and brand partners. As a people leader, you will also manage a team of direct reports, setting clear expectations, building capability and fostering a culture of ownership, structured thinking and shared accountability.

The salary is paying up to £75,000

Benefits:

• Incentive bonus
• Enhanced pension
• Medical cover & eyewear tests
• Staff discounts
• Free breakfast

Reference: CJ - 832892