Senior Dynamics 365 Transformation Architect

Genpact; Greater London; On-site; GBP 58,000 - 98,000; Full time

Job summary

Genpact in the United Kingdom seeks a senior Lead Solution Architect to steer end-to-end Microsoft Dynamics 365 transformation programs. You will own the design across D365 Finance, SCM, CE, integrations, data, and security, engaging with executives and delivery teams worldwide.

You will lead architecture governance, design workshops, and migrations while guiding multi-vendor teams. Strong leadership and D365 expertise are essential.

Qualifications

• Bachelor's degree in Engineering, IT, CS, Business, Finance, or related discipline.
• MBA or masters degree preferred.
• 15+ years of ERP consulting, enterprise solution design, and transformation delivery experience.
• 8+ years of hands-on Microsoft Dynamics 365 implementation experience.
• Proven experience as a Lead Solution Architect or Enterprise Solution Architect on large-scale D365 programs.
• Strong experience designing and delivering complex D365 Finance and Operations solutions.
• Good hands-on working knowledge across D365 Finance, SCM, and CE applications.
• Experience delivering multi-country, multi-legal entity, multi-currency, and integrated enterprise solutions.
• Strong experience working in onsite-offshore global delivery models.
• Experience managing solution delivery across multiple vendors, business units, and geographies.
• Proven ability to engage with senior client stakeholders and executive leadership teams.
• Deep understanding of Microsoft Dynamics 365 Finance and Operations.
• Strong knowledge of D365 Finance, SCM, and CE business processes.
• Good knowledge of the overall Microsoft Dynamics ecosystem.
• Strong solution architecture and design governance capability.
• Ability to lead business workshops and translate requirements into solution design.
• Experience with integrations, data migration, security, reporting, and environment strategy.
• Strong understanding of Microsoft implementation lifecycle, Success by Design, and delivery governance.
• Ability to manage complexity across business processes, applications, integrations, and teams.
• Strong communication, presentation, negotiation, and influencing skills.
• Strong stakeholder management and client-facing leadership skills.
• Ability to work effectively with onsite, offshore, nearshore, client, and third-party teams.
• Microsoft Dynamics 365 Solution Architect certification preferred.
• Microsoft Certified: Azure Fundamentals / Azure Solutions Architect preferred
• Agile / SAFe certification preferred
• Executive stakeholder management
• Strategic solution thinking
• Enterprise architecture leadership
• Client advisory and consulting mindset
• Strong delivery ownership
• Commercial awareness
• Risk and issue management
• Decision-making under ambiguity
• Team mentoring and coaching
• Cross-cultural collaboration
• Strong written and verbal communication
• Ability to influence without direct authority

Responsibilities

• Lead end-to-end solution architecture for complex Microsoft Dynamics 365 transformation programs.
• Own the overall solution design across D365 Finance, Supply Chain Management, Customer Engagement, integrations, data, reporting, security, and surrounding enterprise systems.
• Define the target-state architecture aligned to client business objectives, operating model, technology strategy, and Microsoft best practices.
• Provide architecture leadership across discovery, design, build, testing, deployment, transition, and hypercare phases.
• Drive solution decisions and ensure design consistency across multiple business and technology workstreams.
• Establish architecture principles, design standards, guardrails, and governance mechanisms for the program.
• Ensure solutions are scalable, maintainable, secure, and aligned to Microsoft One Version and evergreen upgrade strategy.
• Promote standard D365 capabilities and reduce unnecessary customizations.
• Act as the primary onsite solution architecture lead and trusted advisor to client stakeholders.
• Engage with C-level executives, business process owners, enterprise architects, IT leaders, and transformation sponsors.
• Lead design workshops, solution walkthroughs, architecture reviews, fit-gap discussions, and executive design forums.
• Translate business goals and process requirements into practical, scalable D365 solutions.
• Influence key solution decisions by balancing business value, product capabilities, delivery effort, risk, and long-term maintainability.
• Manage stakeholder expectations and provide clear communication on solution options, assumptions, risks, dependencies, and trade-offs.
• Support program leadership in steering committee updates, executive reporting, and major decision forums.
• Establish and run solution governance forums across workstreams.
• Review and approve key solution deliverables including solution blueprints, high-level designs, functional design documents, integration design documents, data migration strategy, security design, reporting strategy, testing approach, and cutover/deployment inputs.
• Ensure alignment with Microsoft Success by Design principles and our delivery standards.
• Identify solution risks early and drive mitigation plans with client and delivery teams.
• Ensure traceability between business requirements, solution design, build, testing, and deployment.
• Drive design quality and reduce rework across project phases
• Provide architecture oversight for integrations between D365 and external enterprise systems
• Work closely with technical architects to define integration patterns, APIs, middleware strategy, and data exchange mechanisms
• Guide data migration strategy including data cleansing, mapping, validation, reconciliation, and cutover planning
• Provide oversight on reporting and analytics design using Power BI, Data Lake, Dataverse, and Microsoft Fabric where applicable
• Ensure non-functional requirements such as performance, security, scalability, auditability, and maintainability are considered in solution design
• Review customization and extension approaches to ensure alignment with Microsoft recommended practices
• Lead architecture collaboration between onsite client-facing teams and offshore delivery teams
• Provide clear solution direction to functional consultants, technical teams, integration teams, test teams, and data migration teams
• Ensure offshore teams have the required business context, design clarity, and acceptance criteria to execute effectively
• Drive regular design reviews, knowledge transfer sessions, and issue resolution forums
• Mentor solution architects, functional leads, senior consultants, and technical leads across delivery locations
• Build an effective working model across UK onsite teams, India offshore teams, client stakeholders, and third-party vendors
• Support project mobilization, planning, estimations, solution staffing, and delivery approach definition
• Contribute to proposals, RFP responses, solution presentations, and client workshops
• Support account growth by identifying opportunities for process improvement, automation, platform expansion, and additional Microsoft capability adoption
• Contribute to reusable Genpact assets, accelerators, templates, and industry solution frameworks
• Provide thought leadership on D365 transformation, enterprise architecture, and Microsoft ecosystem adoption
• Support capability building and mentoring within our Microsoft Business Applications Practice

Skills

Communication

Presentation

Negotiation

Influencing

Stakeholder mgmt

Team leadership

Education

Bachelor's degree

MBA or master's

Tools

Microsoft Dynamics 365

Power BI

Azure

Fabric

Job description

Genpact in the United Kingdom seeks a senior Lead Solution Architect to steer end-to-end Microsoft Dynamics 365 transformation programs. You will own the design across D365 Finance, SCM, CE, integrations, data, and security, engaging with executives and delivery teams worldwide.

You will lead architecture governance, design workshops, and migrations while guiding multi-vendor teams. Strong leadership and D365 expertise are essential.