Senior Dynamics 365 Transformation Program Lead

BrightClaim; Greater London; On-site; GBP 120,000 - 210,000; Full time

Job summary

Genpact seeks an accomplished Program Manager to lead end-to-end Microsoft Dynamics 365 transformation programs across Finance, SCM, and Customer Engagement. You will mobilize strategy, manage multi-country delivery, and partner with senior executives to drive enterprise-wide change.

You will oversee program governance, budget, risks, and stakeholder alignment while guiding cross-functional teams across onsite, offshore, and nearshore locations.

Qualifications

• Experience leading enterprise IT consulting and ERP programs.
• Proven track record delivering large-scale D365 transformations with executive stakeholders.

Responsibilities

• Lead end-to-end D365 transformation programs from strategy through deployment and hypercare.
• Own program roadmaps aligned with business objectives and transformation goals.

Skills

Executive presence

Strategic program leadership

Stakeholder relationship mgmt

Global delivery mgmt

Commercial & financial acumen

Negotiation & conflict resolution

Decision-making under pressure

Risk & issue management

Team leadership & coaching

Cross-cultural collaboration

Education

Bachelor's degree in Commerce/Economics/Finance

MBA / Masters in Business Administration

Masters in Business Analytics

Tools

Microsoft Dynamics 365 Finance & Operations

Dynamics 365 Supply Chain Management

Power Platform

Job description

Genpact seeks an accomplished Program Manager to lead end-to-end Microsoft Dynamics 365 transformation programs across Finance, SCM, and Customer Engagement. You will mobilize strategy, manage multi-country delivery, and partner with senior executives to drive enterprise-wide change.

You will oversee program governance, budget, risks, and stakeholder alignment while guiding cross-functional teams across onsite, offshore, and nearshore locations.