Senior Duty Manager

London Management; Greater London; Sur place; GBP 42 000 - 59 000; Plein temps

Avantages offerts par ce poste

Accommodation discount 20%

Wagestream access

Monthly Tronc

Staff recognition programme

Yearly staff ball

Full training

Résumé du poste

House of Gods in London is seeking a Front Office Manager to lead a high-energy, stylish operation where rock n roll hospitality meets luxury service. You’ll steer the floor during service, mentor a devoted team, and handle guest issues with charm and confidence.

Ideal candidates bring proven leadership in fast-paced hospitality—bar, hotel, or nightlife—along with a keen eye for detail, a flair for performance, and the ability to keep standards sky-high under pressure.

Qualifications

• Experience leading a team in a fast-paced hospitality environment.
• Strong attention to detail and guest-centric service.
• Proven ability to multitask and resolve issues quickly.

Responsabilités

• Lead the floor during service and ensure smooth operations.
• Support and mentor front-of-house staff.
• Handle guest issues with charm and confidence.
• Maintain safety and service standards across shifts.

Connaissances

Leadership

Calm under pressure

Hospitality leadership

Multitasking

Problem solving

Guest experience

Description du poste

WE’RE HIRING: Front Office Manager

Welcome to House of Gods, where velvet decadence meets rock ‘n’ roll chic. We’re not your average hotel and we’re not looking for average people.

We want a Front Office Manager who’s sharp, fearless, and thrives under pressure. Someone who knows how to run a tight ship, lead from the front, and still bring the flair. You’ll be the pulse of the building, setting the tone, supporting the team, and making sure every guest leaves feeling like royalty.

This isn’t your standard clipboard and walkie talkie gig. This is fast paced, high style, hospitality at its wildest and best.

You are:

• A natural leader, confident, warm, and just the right amount of wild.
• Fast on your feet, unflappable under pressure, and obsessed with the details.
• Experienced, you’ve led a team in a fast-paced hospitality environment before (bar, hotel, or nightlife).
• A master of multitasking: handling service, staff, and guest needs all at once.
• Someone who owns problems, finds solutions, and makes sure things get done with style.
• A lover of loud vibes, and hospitality that bites back.

You’ll be responsible for:

• Leading the floor during service and making sure the House runs like a dream.
• Supporting and mentoring team members.
• Handling guest issues with charm and confidence.
• Overseeing safety, standards, and smooth shifts across the board.

We offer:

• A space that’s built on energy, excess, and absolute style.
• Real progression for real people.
• Full training , though we expect you to bring serious experience with you.
• 20% accommodation discount.
• Wagestream access your earned pay when you need it.
• Monthly Tronc Scheme.
• Staff Recognition Programme – we shout out legends.
• Our iconic yearly staff ball.
• A chance to be part of something unforgettable.

This isn’t just a job. It’s a statement.

If you’ve got the experience and the edge — let’s make some magic.

Compensation: Competitive salary