Front Office Manager

London management; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

House of Gods is seeking a Front Office Manager to lead the floor during service, mentor the team, and ensure guests experience high-energy service with flair. You will own problems, drive solutions, and keep operations running smoothly in a fast-paced, high-style hospitality setting.

Ideal candidates bring proven leadership in bars, hotels, or nightlife, exceptional multitasking, and a fearless, proactive attitude. This role offers a dynamic, iconic workplace with a memorable culture.

Qualifications

• Must be a natural leader with a confident, warm presence and flair.
• Experience leading a team in a fast-paced hospitality environment (bar, hotel, or nightlife).
• Excellent multitasking ability, handling service, staff and guest needs simultaneously.
• Calm under pressure, detail-oriented, and able to own problems and find solutions.

Responsibilities

• Leading the floor during service and ensuring the House runs smoothly.
• Supporting and mentoring team members.
• Handling guest issues with charm and confidence.
• Overseeing safety, standards, and smooth shifts across the board.

Skills

Leadership

Customer service

Team leadership

Multitasking

Problem solving

Communication

Job description

WE’RE HIRING: Front Office Manager

Welcome to House of Gods, where velvet decadence meets rock ‘n’ roll chic. We’re not your average hotel and we’re not looking for average people.

We want a Front Office Manager who’s sharp, fearless, and thrives under pressure. Someone who knows how to run a tight ship, lead from the front, and still bring the flair. You’ll be the pulse of the building, setting the tone, supporting the team, and making sure every guest leaves feeling like royalty.

This isn’t your standard clipboard and walkie talkie gig. This is fast paced, high style, hospitality at its wildest and best.

You are:

• A natural leader, confident, warm, and just the right amount of wild.
• Fast on your feet, unflappable under pressure, and obsessed with the details.
• Experienced, you’ve led a team in a fast-paced hospitality environment before (bar, hotel, or nightlife).
• A master of multitasking: handling service, staff, and guest needs all at once.
• Someone who owns problems, finds solutions, and makes sure things get done with style.
• A lover of loud vibes, and hospitality that bites back.

You’ll be responsible for:

• Leading the floor during service and making sure the House runs like a dream.
• Supporting and mentoring team members.
• Handling guest issues with charm and confidence.
• Overseeing safety, standards, and smooth shifts across the board.

We offer:

• A space that’s built on energy, excess, and absolute style.
• Real progression for real people.
• Full training , though we expect you to bring serious experience with you.
• 20% accommodation discount.
• Wagestream access your earned pay when you need it.
• Monthly Tronc Scheme.
• Staff Recognition Programme – we shout out legends.
• Our iconic yearly staff ball.
• A chance to be part of something unforgettable.

This isn’t just a job. It’s a statement.

If you’ve got the experience and the edge — let’s make some magic.

Compensation: Competitive salary