Senior Domestic Services Supervisor – Flexible Hours (NHS)

Newcastle Hospitals; Newcastle upon Tyne; Remote; GBP 26,000 - 34,000; Full time

Job summary

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Senior Domestic Supervisor to lead the Domestic and Linen room staff, maintain cleanliness standards, and support audit compliance across multiple sites in the Trust.

You will manage the supervisory team, coordinate with management, and oversee training and recruitment of new staff. The role involves 37.5 hours weekly with shifts across five days in a 4-week rotation.

Qualifications

• NVQ Level 3 in Supervisory/Basic Management Skills and additional knowledge acquired through training and experience to diploma or equivalent level
• Good standard of numeracy and literacy
• Previous experience in the cleaning industry
• IT Skills
• Management Experience
• Previous NHS Experience

Responsibilities

• The post holder will be responsible for the day to day supervision of Domestic Supervisors under their control. This is to include cleaning methods and frequencies, standards, discipline and general staff welfare, allocate overtime.
• To ensure highest standard of cleanliness is achieved to comply with national standards.
• Responsible for the daily allocation of work to Domestic Supervisors.
• Good understanding of and ensure implementation of Trust polices and procedures within the department.
• Organise staff rotas, public holiday cover and authorisation of annual leave for Domestic Supervisors (via Allocate).
• Ensure staff appraisals are up to date.
• Record keeping and data input using Trust electronic.
• To provide direct support to the Senior Hotel Services Managers, including (out of hours) to deputise in her/his absence as necessary over the full range of duties.
• Support the delivery of quality Hotel Services in the Trust.
• Ensure Trust audit standards are achieved and maintained in line with national guidelines and service level agreements.

Skills

Leadership

Communication

Change management

Staff training

Supervisory experience

Education

NVQ Level 3 in Supervisory/Basic Management Skills

Diploma or equivalent level

Tools

IT Skills

Job description

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a Senior Domestic Supervisor to lead the Domestic and Linen room staff, maintain cleanliness standards, and support audit compliance across multiple sites in the Trust.

You will manage the supervisory team, coordinate with management, and oversee training and recruitment of new staff. The role involves 37.5 hours weekly with shifts across five days in a 4-week rotation.