Senior Discharge Planning Coordinator - Peterborough/Huntingdon

North West Anglia NHS Foundation Trust; Peterborough, Huntingdon; Presencial; GBP 28.000 - 31.000; Tempo integral

Resumo da vaga

North West Anglia NHS Foundation Trust is seeking a motivated administrator to support the safe, timely discharge of patients across its hospitals. You will work with ward teams, discharge coordinators and external partners to ensure patients leave hospital safely and without delay.

Your role includes coordinating referrals, maintaining patient data across systems and supporting routine reporting. Strong NHS familiarity and GDPR awareness are essential for this busy team.

Qualificações

• NVQ III in Business and Administration is required.
• Previous administrative/secretarial experience is expected.
• Experience using MS Office, Word, Excel and Outlook is required.
• Understanding of GDPR and handling confidential information is essential.

Responsabilidades

• Coordinate, complete and track discharge referrals to support timely patient discharge.
• Work closely with ward teams, attend whiteboard meetings and identify potential barriers to discharge.
• Maintain accurate patient information across systems, including E-Track, and support daily reporting requirements.
• Monitor compliance with Red2Green and Criteria to Reside processes.
• Liaise with clinical teams, Social Services and external care providers to support discharge arrangements.
• Provide administrative support to the Site Operations, Capacity and Discharge Planning team.
• Respond to enquiries professionally while maintaining patient confidentiality.

Conhecimentos

Self-motivated

Prioritising under pressure

Teamwork

Communication skills

Independent work

Formação

NVQ III Business and Administration

Ferramentas

MS Office

Word

Excel

Outlook

Descrição da vaga

Are you organised, proactive and passionate about making a difference to patient care?

We are looking for a motivated and enthusiastic individual to join our team, supporting the safe, effective and timely discharge of patients from our hospitals.

This is a busy and varied role where you will work closely with ward teams, discharge coordinators and external health and social care partners to help ensure patients receive the right support to leave hospital safely and without unnecessary delays.

Main duties of the job

You will play a key role in supporting patient discharge processes, ensuring accurate and timely information is available to clinical teams and operational colleagues.

Your responsibilities will include:

• Coordinating, completing and tracking discharge referrals to support timely patient discharge.
• Working closely with ward teams, attending whiteboard meetings and identifying potential barriers to discharge.
• Maintaining accurate patient information across relevant systems, including E-Track, and supporting daily reporting requirements.
• Monitoring compliance with Red2Green and Criteria to Reside processes.
• Liaising with clinical teams, Social Services and external care providers to support effective discharge arrangements.
• Providing administrative support to the wider Site Operations, Capacity and Discharge Planning team.
• Responding professionally and sensitively to enquiries, maintaining patient confidentiality at all times.

About us

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.

Job responsibilities

Please see attached detailed Job Description and Person Specification for more information regarding this role.

Person Specification

Education

• NVQ III Business and Administration

Experience

• Previous administrative/secretarial experience
• Experience of using MS Office, Word, Excel, and outlook
• Demonstrate an understanding of customer care
• Experience of working in the NHS, use of NHS systems and understanding of medical terminology
• Experience of working with Multi-Disciplinary Teams and/or attending meetings

Knowledge

• Demonstrate understanding of GDPR and working with sensitive and confidential information
• Red2 Green/ Criteria to Reside / SAFER initiatives

Skills

• A self-motivated, innovative, and a pro-active problem solver
• Able to meet tight deadlines, prioritise workload, and work under pressure
• Flexible in approach to meet the challenges of a trust wide post
• Demonstrate good standards of written and verbal communication
• Ability to communicate at all levels
• Ability to work independently or as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,392 to £31,157 a yearper annum pro rata