Discharge Planning Coordinator

North West Anglia NHS Foundation Trust; Huntingdon; On-site; GBP 21,000 - 32,000; Full time

Job summary

North West Anglia NHS Foundation Trust is seeking a motivated administrator to support discharge planning. You will coordinate referrals, liaise with ward teams and external care partners, and help ensure patients leave hospital safely and promptly.

This busy role involves updating E-Track, attending whiteboard meetings, monitoring compliance, and providing timely information to clinical teams. Priority will be given to colleagues identified as at risk through redeployment.

Responsibilities

• Coordinating, completing and tracking discharge referrals to support timely patient discharge.
• Working closely with ward teams, attending whiteboard meetings and identifying potential barriers to discharge.
• Maintaining accurate patient information across relevant systems, including E-Track, and supporting daily reporting requirements.
• Monitoring compliance with Red2Green and Criteria to Reside processes.
• Liaising with clinical teams, Social Services and external care providers to support effective discharge arrangements.
• Providing administrative support to the wider Site Operations, Capacity and Discharge Planning team.
• Responding professionally and sensitively to enquiries, maintaining patient confidentiality at all times.

Job description

Are you organised, proactive and passionate about making a difference to patient care? We are looking for a motivated and enthusiastic individual to join our team, supporting the safe, effective and timely discharge of patients from our hospitals. This is a busy and varied role where you will work closely with ward teams, discharge coordinators and external health and social care partners to help ensure patients receive the right support to leave hospital safely and without unnecessary delays. You will play a key role in supporting patient discharge processes, ensuring accurate and timely information is available to clinical teams and operational colleagues. Your responsibilities will include:

• Coordinating, completing and tracking discharge referrals to support timely patient discharge.
• Working closely with ward teams, attending whiteboard meetings and identifying potential barriers to discharge.
• Maintaining accurate patient information across relevant systems, including E-Track, and supporting daily reporting requirements.
• Monitoring compliance with Red2Green and Criteria to Reside processes.
• Liaising with clinical teams, Social Services and external care providers to support effective discharge arrangements.
• Providing administrative support to the wider Site Operations, Capacity and Discharge Planning team.
• Responding professionally and sensitively to enquiries, maintaining patient confidentiality at all times.

Priority will be given to colleagues identified as at risk through the Trust's redeployment process.