Senior Director, Welfare & Community Services

Royal Air Forces Association; Leicester Forest East; On-site; GBP 69,000 - 97,000; Full time

Benefits offered by this job

Salary £81,200 per year

A 42 days annual leave (incl. Bank Hol

Life assurance

RAFA membership

Credit Union membership

Salary sacrifice car scheme

Health cashback plan and virtual GP

Mental health and wellbeing support

Discounted gym membership

Cycle to Work Scheme

Subsidised short breaks at RAFA accom.

37.5-hour working week

Senior leadership role with strategic,

Opportunity to shape nationally-deliv.

Board-level exposure and executive决

Job summary

Royal Air Forces Association in the United Kingdom seeks a senior leader to oversee welfare, wellbeing and community-based support services across the organisation. You will shape strategy, lead large teams, manage budgets and ensure safeguarding and service improvement are central to delivery.

You will influence policy at board level, drive performance metrics, nurture external partnerships and champion innovative, impactful programmes that improve outcomes for beneficiaries.

Qualifications

• Substantial senior leadership experience in welfare, wellbeing or related service environments.
• Demonstrated track record leading large teams and delivering organisational change.
• Experience developing service delivery strategies focused on positive outcomes.
• Strong project and programme leadership across multiple workstreams.
• Expertise in performance management, service improvement and impact measurement.
• Experience managing substantial budgets (ideally > £2m).
• Excellent stakeholder management and senior-level partnership building.
• Analytical decision-making using research, insight and data.
• Passion for social impact and improving outcomes.
• Experience in charity or not-for-profit environment desirable but not essential.

Responsibilities

• Provide strategic leadership for welfare, wellbeing and community-based support services.
• Lead and develop high-performing teams with accountability and collaboration.
• Oversee design and delivery of personalised support services with outcomes.
• Lead safeguarding across service delivery, governance and risk.
• Develop performance and impact measurement frameworks.
• Champion innovation and service integration to enhance beneficiary outcomes.
• Build and maintain relationships with external partners and networks.
• Contribute to organisational strategy as a member of Senior Leadership Team.
• Manage significant operational budgets and resource deployment.

Skills

Senior leadership

Team leadership

Stakeholder management

Data-driven decision making

Budget management

Job description

Royal Air Forces Association in the United Kingdom seeks a senior leader to oversee welfare, wellbeing and community-based support services across the organisation. You will shape strategy, lead large teams, manage budgets and ensure safeguarding and service improvement are central to delivery.

You will influence policy at board level, drive performance metrics, nurture external partnerships and champion innovative, impactful programmes that improve outcomes for beneficiaries.