Welfare Applications Coordinator

Raf Benevolent Fund; Greater London; Sur place; GBP 27 000 - 33 000; Plein temps

Résumé du poste

RAF Benevolent Fund is seeking a Welfare Applications Coordinator to support the Operations Directorate by advising caseworkers and beneficiaries on completing and submitting applications. The role will coordinate the beneficiary journey to successful outcomes and is based at the London HQ with a minimum of three days in the office weekly.

Closing date is 4 November 2026. The post is permanent, full-time, located in London, with an annual salary around £30,000 plus excellent benefits.

Responsabilités

• Provide guidance and advice to caseworkers and beneficiaries when completing and submitting applications to the Fund.
• Coordinate and optimise the beneficiary journey to successful outcomes.
• Work from the London HQ with a minimum of three days in the office per week.

Description du poste

Welfare Applications Coordinator

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are looking for a candidate to provide support to the Operations Directorate by providing advice and guidance to caseworkers and beneficiaries when completing and submitting applications to the Fund. This includes the processing of applications received and co-ordinating and optimising the beneficiary journey to successful outcomes.

The role will be office based at our London HQ, with a minimum of three days working in the office per week.

Additional Information

• Must have the right to work in the UK.
• Basic DBS check

Closing Date: Wednesday 4th November 2026, 5:00pm

A copy of the Fund’s Candidate Privacy Notice can be found on our As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our .

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).