Senior Director, Patient Experience & Engagement

University Hospitals Dorset NHS Foundation Trust; Hurn; On-site; GBP 70,000 - 90,000; Full time

Job summary

University Hospitals Dorset NHS Foundation Trust is seeking an Associate Director of Patient Engagement and Experience to ensure the voices and lived experiences of patients, carers and communities shape Trust strategy, decisions, services and improvement.

The post holder will provide corporate leadership and accountability for complaints, PALS, patient surveys and insight, involvement and co-design, carers, Chaplaincy, translation and interpreting, volunteers, and patient-experience

Job description

University Hospitals Dorset NHS Foundation Trust is seeking an Associate Director of Patient Engagement and Experience to ensure the voices and lived experiences of patients, carers and communities shape Trust strategy, decisions, services and improvement.

The post holder will provide corporate leadership and accountability for complaints, PALS, patient surveys and insight, involvement and co-design, carers, Chaplaincy, translation and interpreting, volunteers, and patient-experience