Senior Director, Organizational Transformation & Workforce Design

United States Digital Space LLC; Greater London; Hybrid; GBP 130,000 - 210,000; Full time

Benefits offered by this job

Equity options

Performance-based rewards

Hybrid work model

Global impact

Job summary

Smartly seeks a Senior Director of Organizational Transformation & Workforce Design to shape how the company scales globally and embeds AI into how work is done. You will partner with the CHRO Office to translate strategy into organizational structures, workforce models, and transformation programs that enable growth and efficiency at scale.

You will lead enterprise initiatives across design, leadership effectiveness, and cross-functional operating models, designing scalable frameworks and

Qualifications

• Experience leading organizational design and transformation initiatives.
• Ability to translate business strategy into practical organizational solutions.
• Proven track record in cross-functional, large-scale transformations.
• Experience building scalable leadership and organizational capability programs.
• Ability to influence executives and align diverse stakeholders.

Responsibilities

• Lead enterprise transformation initiatives across organizational design and operating models.
• Design how work evolves in an AI-enabled organization with leaders across functions.
• Create scalable workforce frameworks including job architecture and career paths.
• Strengthen leadership capabilities through scalable development programs.
• Translate business priorities into transformation roadmaps with clear milestones.

Skills

Organizational design

Organizational transformation

Workforce design

Strategy translation

Change management

Executive stakeholder engagement

Cross-functional leadership

AI understanding

Job description

Smartly is looking for a Senior Director, Organizational Transformation & Workforce Design to help shape how our organization evolves as we scale globally and embed AI more deeply into how we work. Reporting to the Chief People Officer and working within the CHRO Office, you will partner with leaders across Smartly to translate business strategy into organizational structures, workforce models, leadership capabilities, and transformation programs that help our teams operate effectively at scale.

What You Will Do

• Lead enterprise transformation initiatives across organizational design, leadership effectiveness, workforce evolution, new site and hub integration, and cross-functional operating models.
• Design how work evolves in an AI-enabled organization, partnering with leaders to rethink roles, workflows, team structures, and operating models as AI creates new opportunities to increase effectiveness and leverage.
• Build scalable workforce frameworks, including job architecture, career frameworks, and approaches that help Smartly make thoughtful decisions about how teams and capabilities should evolve.
• Strengthen leadership and manager capability by partnering with HR Business Partners and senior leaders to design leadership frameworks, manager development programs, and other scalable capability-building initiatives.
• Translate business priorities into transformation roadmaps, defining clear implementation plans, governance, measures of success, and approaches for driving sustainable adoption.
• Advise senior leaders on complex organizational challenges, bringing structured thinking and organizational expertise to decisions about structure, capabilities, ways of working, and change.
• Align stakeholders across functions and geographies, ensuring organizational changes are practical, clearly understood, and connected to measurable business outcomes.

What We Are Looking For

• Strong experience leading organizational transformation, organizational design, workforce design, strategy, or related work, either within organizations or in management consulting.
• Deep understanding of organizational design and operating models, with experience translating business strategy into practical organizational solutions.
• Experience leading complex, cross-functional transformation initiatives and moving from strategy and design through implementation.
• Experience designing leadership, manager, or organizational capability programs that can scale across an organization.
• Ability to advise and influence executive stakeholders, navigate different perspectives, and build alignment around complex decisions.
• Strong structured problem-solving skills and the ability to turn ambiguous organizational challenges into clear frameworks and actions.
• Experience with change management and stakeholder engagement across teams, functions, and geographies.
• Curiosity about AI-enabled organizations and a practical perspective on how AI can reshape roles, workflows, team structures, and the future of work.

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
• Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
• Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.
• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

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