Senior Director, Global Services – EMEA & APAC

Emburse; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading technology firm is looking for a Senior Director Services EMEA & APAC to oversee the complete post-sales customer journey. This includes managing Professional Services and Customer Success across Europe and Australia, ensuring implementation excellence. Ideal candidates have extensive experience in B2B software and a strong understanding of the CFO's office functions. This role offers a strategic influence in evolving finance operations through innovative technology.

Qualifications

• 15 years of experience in B2B software, preferably SaaS.
• Strong expertise in expense management and payments.
• Proven track record in scaling services across various account types.

Responsibilities

• Define and execute regional services strategy.
• Lead a high-performing multi-country team.
• Manage Professional Services P&L for revenue growth.

Skills

B2B software experience

Leadership

P&L management

Collaboration with partners

Financial acumen

Job description

A leading technology firm is looking for a Senior Director Services EMEA & APAC to oversee the complete post-sales customer journey. This includes managing Professional Services and Customer Success across Europe and Australia, ensuring implementation excellence. Ideal candidates have extensive experience in B2B software and a strong understanding of the CFO's office functions. This role offers a strategic influence in evolving finance operations through innovative technology.