Senior Director, Enterprise - UK

Trustpilot, Inc.; London; On-site; GBP 100,000 - 150,000; Full time

Job summary

Join a leading company as the Senior Director Enterprise UK, where you will drive enterprise sales strategy and lead a motivated team. Your role involves developing client relationships, mentoring staff, and achieving ambitious revenue targets. Enjoy a competitive compensation package, flexible working options, and a supportive culture focused on trust and collaboration.

Benefits

Flexible working options

Competitive compensation package + bonus

25 days holiday per year

Paid volunteering days

Pension and life insurance

Private medical insurance

Health cash plan

Paid parental leave

Season ticket loan

Regular company-wide celebrations

Qualifications

• Proven hands-on leader in Enterprise SaaS with significant sales experience.
• Ability to build and execute against a plan for customer and market.

Responsibilities

• Lead a team of sales and customer success leaders to achieve revenue targets.
• Develop and execute the Regional Enterprise 3-year Plan.

Skills

Leadership

Sales

Account Management

Communication

Tools

Salesforce

Job description

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

Overview of the role:

As the Senior Director Enterprise UK at Trustpilot, you will be pivotal in driving our enterprise sales strategy and achieving our revenue targets. You will lead a large team of highly motivated Pre Sales, New Business, Customer Success and Post Sales leaders and their respective teams. You will ensure they have the resources and guidance necessary to exceed their revenue, retention and platform adoption objectives.

What you’ll be doing:

• Develop the Regional Enterprise 3-year Plan, including revenue ambitions, prioritised verticals, Operational and Execution plan (Account Plans, Competence mix, Org Structure, Role re-definition, Comp structure, Sales Policies and RoEs)
• Lead, mentor, and motivate a team of sales, named account leaders and customer success leaders, setting clear performance goals and expectations. Foster a culture of continuous improvement and excellence.
• Deliver and exceed the regional Enterprise revenue quarterly/Yearly targets. Identify and address any performance gaps.
• Develop new Client relationships at executive levels with key Enterprise prospects. Nurture and own existing key relationships according to a clear stakeholder matrix.
• Act as a trusted advisor to key customers, understanding their needs and proposing tailored solutions.
• Support the Teams in major negotiations in the top tier of the segment.
• Manage and optimise the sales pipeline, ensuring a consistent flow of qualified leads and opportunities.Monitor and report on pipeline metrics and sales forecasts.

As the recognised Senior Director Enterprise UK at Trustpilot:

• Closely collaborate with leaders across Commercial, and the wider organisation. Collaborate with Ops to build a Global revenue governance framework for Enterprise, including performance metrics, pipeline management. Build and lead a Global Enterprise Governance framework.
• Collaborate with Finance, legal and Revenue Ops to own and evolve the Sales Policies, Inter-region RoEs and Comp plans to enable seamless pursuits of Complex Global, Multi-year deals
• Promote a High Performance culture, client obsession and E2E accountability amongst your Leaders and Reps and CSMs.

Who you are:

• We are looking for a motivated candidate and proven hands-on Leader in the Enterprise SaaS spaces with significantSales & Account management experience, at a leadership level
• Demonstrated ability to build and execute against a plan according to both the customer and addressable market
• Proven track record of selling SaaS into large, Global Enterprise organizations in region
• An existing blackbook of key exec stakeholders at leading Enterprises in the region (or Globally) is a strong plus.
• Solid knowledge and understanding of financial services and/or eCommerce market and landscape
• Demonstrated ability to manage, grow, and nurture team members, cultivating their career paths and goals
• Ability to build and maintain positive working relationships in a complex, highly matrixed global organisation
• Results-driven mindset with a commitment to delivering outstanding customer experiences.
• Exceptional communication and presentation skills, with the ability to articulate complex concepts clearly and persuasively.
• Strong experience in using CRM software (Salesforce) and sales analytics tools

What’s in it for you:

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 25 days holiday per year, increasing to 28 days after 2 years of employment
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Pension, life insurance, private medical insurance and critical illness cover
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle-to-work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials.
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
• Independent financial advice and free standard professional mortgage broker advice

#LI-HD1

About us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.

Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.