Senior Director, Destination Strategy & Supply

TripAdvisor, Inc.; Greater London; Hybrid; GBP 180,000 - 260,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Travel perks

Flexible schedule

Donations matching

Lifestyle benefit

Employee assistance program

Generous referral scheme

Job summary

Tripadvisor is seeking a Senior Director, Destination Management, Supply to lead Viator's global destination management team from our London office. The role requires steering a 3-year strategy, building scalable global processes, and driving revenue growth while maintaining high standards of leadership and collaboration across functions.

The position is hybrid, with 2–3 days in the London office. The ideal candidate brings 10+ years of global leadership, deep operator marketplace knowledge, and

Qualifications

• Global leadership: 10+ years leading and scaling global teams.
• Operator and marketplace expertise: two-sided marketplaces, supply-side dynamics, operator communities.
• Strategic thinking: proven track record of multi-year strategy to goals and KPIs.
• Operational excellence: data-driven leadership with KPIs, pacing and scalable processes.
• Quality orientation: experience defining and enforcing quality standards across a catalog or supplier base.
• Tech savviness & AI proficiency: history of using AI/tech to improve outcomes.
• Commercial acumen: strong negotiation and relationship skills with operators.
• Inspirational leader: humble, trustworthy, develops talent and culture.

Responsibilities

• Own 3-year destination management strategy with regional charters and KPIs.
• Lead and mentor Regional Managers; design scalable org model.
• Hire and manage performance; calibrate with peers across Supply.
• Build talent pipeline and leadership bench; succession planning.
• Set leadership standards and drive cross-regional accountability.
• Drive connectivity features and AI-enabled productivity improvements.
• Collaborate cross-functionally with Supply, Marketing, R&D and Support.

Skills

Global leadership

Operator & marketplace

Strategic thinking

Operational excellence

Quality orientation

Tech & AI proficiency

Commercial acumen

Inspirational leadership

Job description

Tripadvisor is seeking a Senior Director, Destination Management, Supply to lead Viator's global destination management team from our London office. The role requires steering a 3-year strategy, building scalable global processes, and driving revenue growth while maintaining high standards of leadership and collaboration across functions.

The position is hybrid, with 2–3 days in the London office. The ideal candidate brings 10+ years of global leadership, deep operator marketplace knowledge, and