Senior Director, AI Innovation & Autonomous Operations

Ericsson GmbH; Reading; On-site; GBP 150,000 - 190,000; Full time

Job summary

Ericsson GmbH in Reading seeks an AI Innovation Director to lead the definition, design and industrialisation of AI and autonomous-operations solutions across service assurance, customer experience, fault management, or change management. You will guide lighthouse deployments, shape value-driven use cases, and ensure scalable blueprints and runbooks, while collaborating with sales, delivery and partners.

This role demands 10+ years in telecom and 5+ years in innovation, with strong leadership

Qualifications

• 10+ years in telco operations or managed services.
• 5+ years in innovation, product management or solution leadership for AI/analytics.
• Experience leading cross-functional, global teams.

Responsibilities

• Own the innovation roadmap for the domain.
• Identify, shape and prioritise high-value AI use cases.
• Lead end-to-end solution design for each use case.
• Steer cross-functional squads to build and validate new solutions with lighthouse customers.
• Industrialise solutions through reusable blueprints, reference architectures, runbooks and value messaging.
• Act as primary innovation contact for sales, delivery, customers and partners.

Skills

AI/ML expertise

GenAI concepts

Autonomous operations

Leadership

Stakeholder management

Job description

Ericsson GmbH in Reading seeks an AI Innovation Director to lead the definition, design and industrialisation of AI and autonomous-operations solutions across service assurance, customer experience, fault management, or change management. You will guide lighthouse deployments, shape value-driven use cases, and ensure scalable blueprints and runbooks, while collaborating with sales, delivery and partners.

This role demands 10+ years in telecom and 5+ years in innovation, with strong leadership